Reviewer

Yeonsoo Kim, The University of Texas at Austin

Editors: Mildred Perreault and Sarah Smith-Frigerio
Publisher: Peter Lang, 2024
ISBN: 9781433192234
DOI: 10.3726/b18897
Number of pages: 398

The authors effectively illustrate the multifaceted nature of crisis communication and responses in relation to the COVID-19 pandemic, encompassing various phases and complexities across all societal levels. Recognizing that traditional crisis communication literature may not fully capture the intricacies of such events, this book provides a comprehensive examination of the challenges and practices associated with pandemic-related crisis communication. Organized into four major categories, individual, organizational, community/regional, and national/international, the book utilizes a case study format to explore these complexities. Each chapter presents essential background information, including theoretical concepts and/or contextual information, before detailing a case study and concluding with discussion questions. This structure ensures readers gain a holistic understanding of crisis communication, moving beyond isolated examples to grasp the broader context and relevant background information.