Manuscript Due Date: 08/07/2025 Anticipated Publication: January 2026 JPRE 12(1)
Guest Editors
Emily S. Kinsky, West Texas A&M University Charles Lubbers, University of South Dakota Adrienne A. Wallace, Grand Valley State University Pamela G. Bourland-Davis, Georgia Southern University (posthumously)
Since 1975, the Commission on Public Relations Education (CPRE) has studied undergraduate and graduate public relations education standards and practices, with the bulk of its effort being to lessen the gap between the profession and the academy at the undergraduate level. In 1999, the CPRE “Port of Entry” report addressed the university as the official “port of entry” for those who seek to make public relations a career, citing both undergraduate and graduate education as the tooling and retooling centers of the public relations profession. Then, the last official CPRE report on graduate education was released in 2012, “Standards for a Master’s Degree in Public Relations: Educating for Complexity.” With the growth of master’s-level public relations education in recent years and the splintering of methods, modes of delivery, theory, and practice, this special issue attempts to bridge the gap that exists in pedagogy related to PR graduate education with an issue solely dedicated to graduate education in public relations.
The purpose of this special issue call is to invite research articles, teaching briefs, scholarly and critical essays, and case studies, and we are especially interested in articles that explore BOTH the challenges and opportunities for public relations pedagogy focusing on graduate-level education in the public relations classroom. Submissions that offer practical knowledge and guidance for ONLY graduate public relations education are encouraged. We invite original submissions, and areas of focus could include but are not limited to:
How practitioner expectations align with graduate education
Best practices for internships in applied master’s programs
Applied theory at the graduate level
International approaches to graduate education
Developing research and data analytical abilities for practice
How graduate programs connect with the demands of the profession
Innovative approaches to graduate education (e.g., unique course offerings, new ideas for projects and assignments)
Submission Guidelines Submissions should follow the Author Guidelines on the JPRE website. Authors should include the special call name (SIGradPR) in parentheses after their manuscript title to indicate the submission is for this particular special call. Authors should submit their manuscript through Scholastica, the online submission system for JPRE. All submissions will be anonymously reviewed, following the guidelines of JPRE. Authors must use APA style for citations, references, tables, figures, and captions, plus follow the JPRE Styleguide. All identifying information must be deleted before full paper submissions.
Timeline with Key Dates Deadline for full manuscript submission to JPRE’s Scholastica submission portal: https://jpre.scholasticahq.com/ – 08/07/2025 Notification of review results, including invitations for revision and resubmission (R&R): August 2025 Deadline for R&R submission: 09/30/2025 Scheduled Publication: January 2026 12(1)
If you have any questions, please contact the guest editors for additional information. Dr. Emily S. Kinsky, West Texas A&M University, ekinsky@wtamu.edu Dr. Chuck Lubbers, University of South Dakota, chuck.lubbers@usd.edu Dr. Adrienne A. Wallace, Grand Valley State University, wallacad@gvsu.edu
Elizabeth L. Toth Professor Emerita University of Maryland Maryland, USA Email: eltoth@umd.edu
ABSTRACT
This article further examines the 2023 quantitative research by the Commission on Public Relations Education (CPRE) on KSAs and hiring characteristics desired and delivered/found as reported by public relations educators and practitioners. Specifically, the examination considers where significant differences between the groups exist. Another focus was investigating groupings of hiring characteristics between public relations educators and practitioners. Finally, a comparison of the CPRE recommended six-course standard was conducted between educators in the U.S. and those located outside the U.S. The study aims to guide curricular decisions for educators across the globe as well as foster conversations between educators and practitioners in public relations.
Keywords: Public relations education, KSAs, hiring characteristics, PR coursework
To cite this article: Shen, H., Bourland-Davis, P., & Toth, E.L. . (2024). CPRE Study: Educator/practitioner perceptions of student preparation and international comparisons of the six-course standard. Journal of Public Relations Education, 10(1), 6-46. https://journalofpreducation.com/?p=4571
Adrienne A. Wallace Associate Professor Grand Valley State University Editor in Chief, Journal of Public Relations Education Email: wallacad@gvsu.edu
Elizabeth L. Toth Professor Emerita University of Maryland Co-Editor, CPRE 2023 Report Email: eltoth@umd.edu
Pamela Bourland-Davis Professor Georgia Southern University Co-Editor, CPRE 2023 Report Email: pamelagb@georgiasouthern.edu
As the incoming editor of the Journal of Public Relations Education, I’ve been absolutely blown away and, frankly, dazzled by the dedication and talents of an all-volunteer team. Where else in the academy does one find an open-access journal run 100% on the time, talent, and treasure of volunteers? Are we crazy? Passionate? Both? Maybe. Anyway, I’m here for it and so are you! If you are so inclined to drop a note of thanks to our esteemed volunteers, you can find a listing of the full executive editorial board and editorial review board at this link.
JPRE welcomes the following members to the executive editorial board of directors:
Senior Associate Editor – Christopher McCollough, Ph.D., Jacksonville State University Associate Editor – Style – Luke Capizzo, Ph.D., APR, University of Missouri Associate Editor – Style – LaShonda L. Eaddy, Ph.D., APR, Penn State University Associate Editor – Layout Design & Web – Amanda J. Weed, Ph.D., APR, Kennesaw State University Assistant Editor – Layout Design – Haley Higgs, Ph.D., Georgia Southern University Associate Editor – Book/Resource Reviews – Jiun-Yi (Jenny) Tsai, Ph.D., Northern Arizona University Assistant Editor – Digital Media – Kate Stewart., Jacksonville State University
It’s my pleasure to thank Dr. Pamela Bourland-Davis for her endless support and enthusiasm for the growth and forward progress of this journal. As just the fourth editor in the journal’s history, it’s not lost on me that JPRE would not be the success it is without the legacy support of the past editors Pamela Bourland-Davis, Emily Kinsky, and Chuck Lubbers and critical support from Tiffany Gallicano. These esteemed scholars form the past editors’ council of JPRE – the foundation and backbone of the journal.
With each new editor, great strides have been made throughout JPRE’s history. As such, I’m pleased to announce the first marks that the incoming executive editorial board has made on the journal, starting with this issue:
We have updated each publication entry to simplify the process and improve website navigation, page loading time, and search. This will allow us to capitalize on precious volunteer hours as well as end keyword cannibalization and “keyword stuffing” of articles published as both a “blog style” post and a PDF on the same site. The appearance might change over time as we find out what is working and what is not working for the journal for search.
Sponsorship from the Moody College of Communication at the University of Texas at Austin will create the Moody College of Communication Quality Reviewer Award with a cash prize to be awarded in August.
Sponsorship from The Arthur W. Page Center establishes the Page Center Ethics in PR Pedagogy Award with a cash prize – to be awarded in August.
Due to generous sponsorships from Moody College and the Page Center, JPRE will pursue CrossRef/DOI supplier registration and SCOPUS database participation to expand the journal’s footprint and impact.
As you can see, this good work cannot be maintained without donor aid. If you are interested in supporting JPRE financially, please message me (jpre@gvsu.edu) for a specialized sponsorship package.
Finally, those of you who attended the November event celebrating 50 years of the Commission on Public Relations Education (CPRE) understand the blood, sweat, and tears that went into the 2023 CPRE report, Navigating Change. It’s my pleasure to present the guest editor commentary for special issue 10-1 below. This issue is a dynamic partner in implementing the report findings into our classrooms. Thank you to Pamela Bourland-Davis and Elizabeth Toth for their insight and lift in bringing this special issue to publication so swiftly.
Adrienne A. Wallace Editor in Chief Journal of Public Relations Education
The 2023 Commission on Public Relations Education report, Navigating Change: Recommendations for Advancing Undergraduate Public Relations Education, was published in conjunction with the 50th anniversary of the Commission. An 18-month process, the report emerged from crowdsourcing what practitioners and educators felt were the most critical topics for public relations, especially as we emerged from a global pandemic, and a myriad of other social and political issues. The result was a report focused on key elements related to the status of education, repeating key items from previous CPRE studies; the future of the workplace; critical strategic thinking; data insights and strategy; ethics; DEI; and, PR as a driver of social change.
Each of these topics was addressed via questions on an omnibus-style quantitative survey, “Page Conversations,” and through secondary research. The key findings are detailed in the report, along with recommendations – largely focused on educators. This issue of the Journal of Public Relations Education provides a deeper dive into some of the data, which was largely descriptive in the report. It also provides teaching suggestions to integrate the findings in the classroom.
Specifically, in this issue you’ll find additional information on the KSAs and hiring preferences as seen by practitioners versus educators, along with the differences between U.S. and international curriculum based on the respondents. Future of the workplace team members considered whether current job ads reflect the interests of Gen Z, the primary future employee workforce. Additional data insight and application in the classroom are offered through reports on critical strategic thinking and ethics. And finally, a classroom assignment based on one of the DEI recommendations is offered.
Because of the richness of the data, and the reported importance of these topics, we anticipate you’ll see additional publications and presentations emerging from the CPRE report in the future. The 2023 Report, Navigating Change, gives the most current thinking by experts. It also has a wealth of additional resources to learn how the seven-chapter topics are refining public relations knowledge. Here’s the link to the full report, the executive summary, and a student guide: https://www.commissionpred.org/navigating-change-report/
We walked away from this project concluding that undergraduate public relations education has made significant progress in establishing the educational foundations. At the same time, it would appear that we are seeing higher-than-ever expectations of our graduates from the public relations industry. The choice of topics included in the report implies that what is needed from future employees will be to think wholistically about how to create effective relationships for their employers within rapidly changing social and global expectations.
Elizabeth L. Toth, Ph.D., APR, Fellow PRSA Professor Emerita, CPRE 2023 Report Co-Editor
Pamela Bourland-Davis, Ph.D. Professor, CPRE 2023 Report Co-Editor
Table of Contents
Editor’s Note Adrienne A. Wallace, Elizabeth L. Toth, and Pamela Bourland-Davis
The Journal of Public Relations Education (JPRE) is devoted to the presentation of research and commentary that advance the field of public relations education. JPRE invites submissions in the following three categories:
Research Articles
Teaching Briefs
Book/Software Reviews
Learn more by visiting the About JPRE page and the Authors/Contributors page for submission guidelines. All submissions should follow the guidelines of the most recent edition of the Publication Manual of the American Psychological Association (APA).
Building upon one of the five key recommendations of the Commission on Public Relations Education 2023 standards report, this teaching brief examines how educators can actualize their diversity, equity, and inclusion missions in public relations classrooms. Public relations educators can use this teaching brief to help undergraduate students understand the meaning, significance, and current climate of DEI, as they facilitate an in-class, interactive assignment where students examine organizations’ DEI missions by engaging in research, critical strategic thinking, and class discussions. Overall, this teaching brief aims to strengthen the ongoing work of embedding DEI in the public relations curriculum, as well as share practical implications for the public relations industry.
Keywords: Public relations education, diversity, equity, inclusion, resistance, belonging, actualizing DEI
To cite this article: Vasquez, R.A., Logan, N., Fussell Sisco, H., & Place, K. (2024). Actualizing the DEI mission in public relations classrooms. Journal of Public Relations Education, 10(1), 133-149. https://journalofpreducation.com/?p=4667
Shannon A. Bowen Professor University of South Carolina South Carolina, USA Email: sbowen@sc.edu
Denise Bortree Professor Penn State University Pennsylvania, USA Email: dsb177@psu.edu
ABSTRACT
Public relations practitioners need to be prepared to serve as ethics counselors and values managers. However, as revealed in the 2023 Commission on Public Relations Education report, public relations managers are not satisfied with the level of ethics knowledge possessed by recent graduates they have hired. Through additional analysis of the CPRE data collected from surveys with public relations practitioners and educators, this study reveals what topics managers believe should be taught related to public relations ethics to adequately prepare students for their careers. The results revealed significant deficiencies, especially in colleges and universities that do not offer standalone ethics courses, but simply integrate ethics content into other public relations courses. We provide specific recommendations of resources and pedagogical approaches for addressing five of the core topic areas.
To cite this article: Neill, M.S., Bowen, S.A., & Bortree, D. (2024). Identifying & addressing gaps in public relations ethics education. Journal of Public Relations Education, 10(1), 108-132. https://journalofpreducation.com/?p=4659
Editorial Record: Submitted March 13, 2024. Revised April 11, 2024. Accepted May 27, 2024. Published June 2024.
Author
Kenneth Plowman Associate Professor Brigham Young University Utah, USA Email: kenneth_plowman@byu.edu
Anna Klyueva Associate Professor University of Houston, Clear Lake Texas, USA Email: klyueva@uhcl.edu
Hongmei Shen Professor San Diego State University California, USA Email: hshen@sdsu.edu
Christopher Wilson Associate Professor Brigham Young University Utah, USA Email: chriswilson@byu.edu
Elina Erzikova Professor Central Michigan University Michigan, USA
ABSTRACT
Both educators and practitioners ranked critical and strategic thinking skills highly in the 2023 CPRE survey and stressed them as an important area to consider for future curriculum development. However, the 2023 CPRE report also highlighted that most critical and strategic thinking instruction is taken for granted in undergraduate public relations education. This article underscores the importance of developing critical and strategic thinking skills in public relations students through explicit instruction for future career success. Drawing from diverse perspectives on critical and strategic thinking and building on the findings from the 2023 CPRE report, the article proposes an integrated four-step DASA Model (Detecting, Analyzing, Strategizing, and Acting) for teaching the public relations process. The article offers an in-depth discussion of the DASA model application with specific examples of its in-class implementation and assessment of students’ metacognitive skills.
Keywords: Critical thinking, strategic thinking, DASA model, public relations process
To cite this article: Plowman, K., Klyueva, A., Shen, H., Wilson, C., & Erzikova, E. (2024). Teaching critical strategic thinking through the DASA model. Journal of Public Relations Education, 10(1), 79-107. https://journalofpreducation.com/?p=4645
Editorial Record: Submitted February 12, 2024. Revised March 5, 2024. Accepted April 11, 2024. Published June 2024.
Author
Charles A. Lubbers Professor University of South Dakota South Dakota, USA Email: chuck.lubbers@usd.edu
Debbie Davis Associate Professor of Practice Texas Tech University Texas, USA Email: debbie.davis@ttu.edu
Amiso George Professor Texas Christian University Texas, USA Email: a.george2@tcu.edu
Morgan Still Master’s Student Texas Tech University Texas, USA
Victoria Bacon Master’s Student Texas Tech University Texas, USA
ABSTRACT
The recent Commission on Public Relations (2023) report contains a chapter recommendation calling on PR educators to help students understand their priorities and values that might impact job searches and career plans. However, knowledge of their priorities and values is only helpful if the job information discusses them. Numerous studies have investigated employer expectations of PR job applicant’s skills based on analysis of the advertisement content. Few, if any, have examined the subject from the job candidate’s perspective, in this case, Generation (Gen) Z, those born from the mid-1990s to 2010. Employers need to understand the characteristics of Gen Z that differentiate them from previous generations if they are to effectively recruit and retain them in an increasingly competitive job market. This study examines the content of 102 employment advertisements being used by organizations to fill entry-level public relations positions to ascertain if they effectively communicate organizational values, priorities, and culture that would attract Gen Z candidates, such as the organization’s commitment to society and to the employees. Content analysis found that out of ten expectations and priorities important to Gen Z, only a mean of 2.7 were included in each ad. The four most common expectations and priorities included were doing meaningful/impactful work, commitment to diversity, inclusion, equity and belonging, providing modern technology, and workplace flexibility. Surprisingly, only seven ads mentioned the organization’s commitment to the environment.
Keywords: Generation Z, PR job advertisement, work-life balance, CPRE-Commission on Public Relations Education, DEIB, workplace expectations
To cite this article: Lubbers, C.A., Davis, D., George, A., Still, M., & Bacon, V. (2024). Are we speaking their language: The presence of content important to Gen Z in entry-level PR job advertisements. Journal of Public Relations Education, 10(1), 47-78. https://journalofpreducation.com/?p=4632
Editorial Record: Submitted May 18, 2023. Revised September 19, 2023. Accepted November 13, 2023. Published March 2024.
Author
Emily S. Kinsky Professor Department of Communication West Texas A&M University Texas, USA Email: ekinsky@wtamu.edu
Tiffany Derville Gallicano Associate Professor Department of Communication Studies UNC-Charlotte North Carolina, USA Email: tgallica@charlotte.edu
ABSTRACT
This two-part assignment builds students’ creative thinking, effective storytelling, and good communication skills, which can help address the gaps noted for those skills and abilities in the Commission on Public Relations Education’s Fast Forward report in 2018. Using the intuitive video tool within Adobe Express, students produce 1- to 2-minute narrated videos covering characters, setting, plot, and themes relevant to their lives to introduce themselves to their class. In the second part of the assignment, students watch each other’s videos in search of commonalities with their peers and play BINGO, which provides an engaging opportunity for students to build rapport with others.
In an assignment that centers on creative thinking, effective storytelling, and good communication, students produce 1- to 2-minute narrated videos to introduce themselves to their class using the video tool within Adobe Express, which is a free online program. Students watch each other’s videos in search of commonalities with their peers. Two public relations professors teaching at public universities in different states adopted this two-part assignment in order to build students’ creative storytelling skills.
Students creatively combine highlights from their life story to present themselves professionally (see Template Assignment Guide and Assignment Grading Criteria or Rubric). Students introduce the main characters in their story (i.e., family and friends), the setting (i.e., where they grew up), the plot (i.e., dream career; a challenge they triumphed over), and themes (e.g., favorite advice that fits with their story). Limiting the videos to 2 minutes forces students to practice concise storytelling.
Because of Express’ intuitive video tool, the focus of the assignment remains on students’ ability to communicate rather than on using highly technical skills; however, they do gain exposure to basic audio/video technology.
After creating and sharing the videos, students engage in observational learning by viewing each other’s stories, and they build rapport with each other by searching for commonalities. When these student introduction videos were assigned initially in 2019, students created and viewed them during class in person. During the COVID-19 pandemic, the videos and responses were completed online and viewed asynchronously. Beginning in fall 2021, a BINGO game was incorporated to motivate student attention to each other’s videos, which is important to observational learning about storytelling. During the first class to use this game, each student (n = 46) received a link to a unique digital BINGO card for their 12-person discussion group. The instructor created the cards using a free website (see Appendix A). When students viewed other students’ videos and identified a characteristic they had in common with a group member’s video, they clicked the student’s name on the BINGO card. Students submitted a screenshot of their BINGO card and a list of what they had in common with their teammates. If they did not notice any commonalities with their peers, they shared additional information about themselves (e.g., in a 12-person group, they listed 12 additional things about themselves).
At another university during the pandemic, a group Slack channel was used, so students could each see one another’s videos and responses. Due to the small class size (n = 14), each student viewed all of the videos. Since resuming in-person class meetings in spring 2023, the assignment has been used in the same course with videos submitted asynchronously via Slack, and the BINGO activity was completed synchronously in class (spring: n = 10; fall: n = 8). When a student called out “BINGO,” that student shared aloud what they had in common with each of the students’ squares they had marked on their digital BINGO card. This opportunity to share commonalities lends an opportunity for students to gain experience in building rapport with others, which is a highly valued skill, according to the Commission on Public Relations Education 2021 Industry/Educator Summit Report. In fact, following the recognition of the BINGO winner, classmates responded eagerly to the instructor’s invitation to share what they had in common with others in the class. Learning to build rapport through sharing commonalities was an added benefit of this assignment.
Assignment Rationale
According to the 2018 Fast Forward CPRE report, public relations professionals expect entry-level practitioners to communicate well, use storytelling effectively, and think creatively; however, they reported a “significant gap” between what is desired by PR professionals and what entry-level practitioners can do (p. 46). The skill of communication fell in the top three skills rated by practitioners and educators in the CPRE survey. Communication was highly desired by practitioners (M = 4.75 out of 5); however, in the entry-level practitioners they hired, PR professionals indicated finding that skill at a much lower frequency than desired (M = 3.04).
Most public relations professionals responding to the CPRE survey also indicated a desire for entry-level practitioners to have the skill of storytelling (M = 4.03) but did not tend to find that skill as often as desired in recent college graduates (M = 2.50). In opposition to what practitioners thought, educators believed the skill of storytelling was delivered in their programs (M = 4.40). The difference between educators’ and practitioners’ perspectives was statistically significant. Although the assignment discussed in this manuscript will not unilaterally bridge this gap, it has the potential to contribute to reducing the difference. Storytelling is also mentioned in another area of the CPRE (2018) Fast Forward report, specifically the data gathered from the Industry-Educator Summit hosted in 2015. Storytelling was voiced by Summit participants as part of an essential list of skills. One summit participant commented, “Developing content is essential, but it’s essential that we can wrap it into a compelling story” (p. 28). Good storytelling can serve as a key differentiator between PR practitioners and artificial intelligence tools: “Storytelling is one way to future-proof your job because it requires empathy. That and creativity, which go hand-in-hand” (Dietrich, 2018, para. 37). More recently, Dietrich (2023) added that ChatGPT is a helpful AI tool for practitioners, but “it can’t tell stories; it can’t provide context; it doesn’t have expertise; and it doesn’t have unique thoughts. But you know who CAN do all of those things? You!” (2:39). This assignment is an opportunity for students to gain storytelling practice as they tell their unique stories.
In addition to desired skills, the CPRE survey asked practitioners about desired abilities for entry-level practitioners. The top ability rated by practitioners was creative thinking (M = 4.55); their agreement level indicated finding creative thinking abilities at a lower rate than desired (M = 3.34). The CPRE survey also asked which traits public relations professionals and educators thought were most important for entry-level practitioners. Through an open-ended question on the survey, 101 participants listed creativity as a top trait.
In addition to being highly rated in the CPRE report, the results from Krishna et al.’s (2020) study also pointed to the importance of creativity and storytelling. Krishna et al. (2020) presented PR professionals (N = 799) 32 items with the question: “How important is it for the next generation of communicators to have skills/expertise in each of the following areas?” (p. 39). Krishna et al.’s participants rated creative thinking (M = 4.61), creativity (M = 4.54), and digital storytelling (M = 4.41) quite highly on a 5-point scale, with 5 indicating “very important.”
Although technical fluency was not a driving factor in adopting this assignment, the use of the introductory video assignment can enhance basic technical abilities and increase confidence with using audio and video programs. Like creativity and storytelling, this benefit also relates to the finding within CPRE’s (2018) Fast Forward report indicating that practitioners found a significant difference between the level of audio/ video production skills they desired and what their new hires exhibited.
Specifically, they rated their desire for these skills at a mean of 2.85 on a 5-point scale but rated the level they found that skill in their new hires at a mean of 2.22. In addition, within the technology-focused chapter in the Fast Forward report, the authors stated: “Public relations practitioners need to understand many skills related to core technologies, such as design, multimedia creation including audio and video production, strategic thinking, storytelling, and analyzing data” (Kinsky et al., 2018, p. 86). Relatedly, CPRE survey participants’ wish list of other courses and skills they would include if there were room in the curriculum includes audio/video production. In fact, the report advises, “The hope is that these content areas can be taught within the existing PR requirements” (Duhé et al., 2018, p. 63). This video assignment allows instructors to give students exposure to this wish list area without the addition of another course.
The assignment and activity described in this GIFT build these sought-after skills and abilities of communication, storytelling, and creative thinking, as well as multimedia content creation, and can provide one method to help address the gap shared in the CPRE Fast Forward report.
Assignment Learning Objectives
Use creativity to synthesize life moments, transforming them into a thematic narrative that advances a personal brand.
Creatively select content to visually explain the main points.
Communicate an effective story using multimedia.
Practice concise storytelling by creating a 1- to 2-minute video.
Connection to Public Relations Practice and/or Theory
This assignment requires students to creatively exercise their digital storytelling skills, which connects to PR practice (CPRE, 2018) and to theories related to storytelling (e.g., Fisher, 1978, 1984, 1985) and creativity (e.g., Tierney & Farmer, 2002).
Storytelling
Good stories validate past, present, and future decisions or actions (Fisher, 1985). Stories help people make sense of their experiences by organizing overarching patterns of continuity and change. Fisher (1978, 1984) proposed a framework to explain the ways in which people evaluate stories. The two general criteria for assessment include narrative probability and narrative fidelity. Narrative probability (also referred to as narrative coherence in Fisher, 1987) refers to whether the story fits together and whether the story, characters, and actions are consistent and non-contradictory (Fisher, 1985). Narrative probability is assessed in the assignment rubric when examining the cohesiveness of each student’s narrative.
Narrative fidelity refers to the matter of truth (Fisher, 1984). Narrative fidelity is reflected in the assignment based on the alignment of the student’s story with qualities that advance an individual’s professional brand. A related consideration is whether the student goes beyond the facts in their qualitative statements about themselves (e.g., positioning themselves as a leader in an industry would violate narrative fidelity).
Green and Brock’s (2000) research supported the criteria of probability and fidelity. They found that people were more engaged in stories that included main characters whom they liked and beliefs and evaluations that were consistent with the ones they held. Their research adds weight to the assignment requirement for students to present themselves in ways that are attractive to employers. In addition, they found that mediators of a narrative’s impact on beliefs include but are not limited to attentional focus, production of imagery, and emotional expressiveness. Assignment components tapping into these mediators include the use of effective visuals and an engaging voiceover.
Creative Thinking/Creativity
Creative self-efficacy (CSE) is the “belief one has the ability to produce creative outcomes” (Tierney & Farmer, 2002, p. 1138). The successful completion of this assignment can build creative self-efficacy. Cohen (2020) pointed to the benefit of using less complicated tools with students as they learn: “It’s important to just build those skills—that creativity lens through visual and verbal communication… you don’t have to have 35 hours of training in professional software” (n.p.). Pressgrove and Kinsky (2023) added, “One factor leading to confidence is experience with a process” (p. 42). Perceived student creativity is enhanced in the sense that students can produce a finished, creative product without first mastering the technical skills traditionally required to produce a video. As they complete the video, their confidence increases. Students’ “confidence in creative ability represents the core of creative thinking and performance” (Alotaibi, 2016, p. 903). The current assignment helps address the need for skill-building practice for creative storytelling work.
How the Assignment Was Class-Tested
The student video assignment was used within 10 classes between 2019 and 2023. The assignment was modified after repeated use as the instructors found new ways to improve the activity. The authors used the assignment in the Principles of Public Relations course (undergraduate level), the Media Innovations course (graduate level), and a student-run public relations firm, which included undergraduate and graduate students.
In the Principles of Public Relations course, the assignment related to the objective to “apply foundational communication and public relations theories.” With regard to the Media Innovations course, the assignment aligned with the following objective: “Demonstrate competence with the presentation of ideas.” The assignment also fulfilled a learning objective in the PR agency course: “Demonstrate professional written, oral, and visual communication.”
Empirical Evidence of Learning Outcomes/Assessment
Students were asked for their feedback about the assignment. For the most part, that feedback was qualitative in nature, but for one class, a survey was employed with multiple choice and yes/no questions. Four of those seven students rated feeling “somewhat comfortable” with storytelling before completing the exercise, and three of those indicated increased comfort after creating the video; those three rated feeling “extremely comfortable” after creating the video. Others expressed a range of comfort levels before completing the exercise. Five of the seven students responding to the survey indicated an increase in their comfort level after completing the assignment. All of the students indicated “yes” that the exercise prompted creative thinking and should be continued.
From a love of travel to a passion for helping others, students identified shared characteristics and experiences with their classmates and professors as they watched each other’s videos and played the BINGO game. One participant said the experience was “useful to help team members become more familiar and comfortable with each other.”
Students also commented on the opportunity for storytelling and creativity. For example, one student said, “I think it works really well as an icebreaker and to prompt creative thinking through multimedia storytelling.” Students said they appreciated learning the program, and they enjoyed making and watching the introductory videos. One student said, “I enjoyed how the assignment allowed everyone to introduce themselves creatively through storytelling, especially through using the combination of photos and voice. People are often asked to tell a bit about themselves verbally, but the visual element of storytelling brings a whole new dimension of depth and personalization.”
Students pointed out specific aspects of storytelling they learned. For example, one participant said, “I learned about telling concise stories and supplementing information with visuals and other storytelling techniques.” Another student said, “It helped me improve my storytelling skills, my listening skills with the BINGO activity, and it improved my ability to build connections with others.” Beyond the storytelling and rapport skills, a student mentioned learning through the introspection it required: “I discovered some threads of my own story that come together in ways I hadn’t previously seen and thought more deeply about how to coherently present myself as a brand.”
In addition, this assignment potentially has the benefit of humanizing members of the class, which is valuable for both instructors and students in online and in-person classes. This was an unexpected outcome of the assignment. Self-reported accounts from both instructors provide initial evidence for the possibility of students’ stories to assist instructors with “meeting students where they are.” For example, one instructor was particularly careful with building a student’s self-concept in feedback throughout the course after hearing the student’s story. After learning more about the students’ personal stories and career goals, content and instruction were tailored to better engage with those students and to help them reach their objectives even beyond this assignment. Both instructors found the humanizing element of this assignment increased their enjoyment of teaching and assessment with regard to stepping into each student’s story as a mentor, and it helped with balancing corrective feedback with encouraging, motivational feedback. Research is needed to explore the impact of humanizing assignments on instructors’ teaching.
Template Assignment Guides
Assignment Guide for Personal Brand Story
Public relations involves storytelling and creativity, so we are going to do that right out of the gate! You will share your story with the class in a one- to two-minute video via Adobe Express. This assignment involves creating slides and adding narration to them. Once this assignment has been submitted, I will share your videos with each other, and you will watch the videos in your discussion group and share responses to them in the BINGO portion of the assignment.
Assignment Objectives
Use creativity to synthesize moments from your life, transforming them into a thematic narrative that advances your personal brand (suitable for sharing in a professional setting).
Creatively select content to visually explain your main points.
Communicate an effective story using multimedia.
Practice concise storytelling by creating a one- to two-minute video.
Creation of Your Personal Brand Story
When sharing a story, whether it is your own personal brand story for this assignment or a client’s story in the professional world, start with the plot by brainstorming your responses to the questions below. Not all of your answers will be included in your video, but the answers will help you shape your story.
1. For any brainstorming process, embrace your creativity by generating any responses to the questions that come to mind.
2. Then, review your results and pick out your favorite responses that can help you design a powerful arc.
Plot Questions
What is your professional dream?
What is a cause you are passionate about?
What obstacles have you overcome to be where you are today? Remember to position yourself as someone with positive qualities when discussing any challenges. For example, complaining about an obstacle will not position you well.
Thematic Element (choose one answer after the brainstorming process)
Is there a motto you live by?
What is your favorite advice?
What is an inspirational quote that fits you and the plot?
Setting and Main Characters
What is your hometown?
Describe the broader environment where you grew up and how it shaped you, relative to the plot you chose.
Who are the main characters in your story (e.g., family, friends, pets, mentor)?
3. Next, put your story in chronological order. Start with a beginning by introducing yourself, the setting and the main characters. Transition into the plot of the story by sharing relevant information generated by your response to the earlier plot questions in this assignment description. Include any thematic element that drives you. Add a conclusion by summarizing where you are now and a concluding message (e.g., something you are looking forward to this semester).
4. Then, storyboard the ideal visual elements for the slides you will narrate for your story. Storyboarding involves sketching visuals to represent each part of your story. Once you know the visuals you require, search through existing pictures and take new photos if needed to represent every part of your story. Keep your personal brand in mind when selecting photos. Casual clothes are welcome; however, clothes that could be deemed inappropriate to a personal brand video should be avoided (e.g., clothes that are too revealing or that otherwise position you poorly). Similarly, photos featuring beer or other elements not fitting to a personal brand video should be avoided. Keep your photo composition in mind by scrutinizing the background of your photos. Also, use high-quality photos rather than pixelated images or awkwardly cropped pictures.
5. Watch the tutorial below to learn how to create a free Adobe Express account and create your video.
6. Rehearse your story and record it as many times as needed to achieve a confident, well-paced delivery that stays within one to two minutes. Additional recording tips are listed below:
When you record, let a couple of seconds go by between when you hit the record button and when you begin speaking.
Similarly, let a couple of seconds go by between when you stop speaking and when you end the recording by letting go of the button.
Don’t let music overpower you. Either turn it off or set it at a low volume. Re-record as much as you want.
If you re-record, when you publish the video, you might see a lightning bolt asking you whether to save the updates. Choose “yes!”
7. Turn in the assignment by going to the publish area and download the video. Once the videos are all in our shared learning space, you will be ready to complete the second part of this assignment, which involves playing BINGO.
See the assignment rubric on Canvas [listed in Assignment Grading Criteria or Rubric].
Late Assignments
I will deduct 5% from your score for each day the assignment is late. I will not accept assignments submitted more than a week late without a university-excused absence (i.e., an email prior to the deadline to let me know you’re sick or have a family emergency).
Questions
If you have questions, feel free to text or call me at [xxx-xxx- xxxx], or you can email me: x@x.edu.
Assignment Grading Criteria or Rubric
Assignment Rubric for Personal Brand Story
Categories of mastery, developing, introductory, and absent are shared for the following criteria:
Creativity and Storytelling (50 points)
Creativity is applied by selecting aspects of your life and shaping them into a cohesive narrative that includes a beginning, middle and end (in accordance with the instructional details). The setting, main characters, plot, and thematic elements are blended into a cohesive narrative, which should display your engaging storytelling skill, position you as someone people want to hire, and be workplace appropriate (see the instructions for details).
Visual Communication (25 points)
The slides are designed well, and your own original photographs are used. The pictures are enticing and bring the narrative to life. The pictures are appropriate for advancing your personal brand (e.g., wear modest clothing and avoid unprofessional content). The pictures are high quality (not stretched and pixelated) and do not have people who are obviously cropped out.
Audio Communication (25 points)
The voiceover is well-paced (not rushed, not too slow). Filler words are absent (e.g., um, okay, anyway). If music is added, the volume is at the lowest setting, and the voiceover can be heard easily. You speak naturally and comfortably, as if you are having a conversation with someone. You speak with enough excitement to keep the audience engaged while being authentic. Your delivery shows your personality and makes you seem like someone who would be an excellent employee. The delivery shows your confidence (but not arrogance); for example, do not end your sentences on a high note unless deliberately creating a dramatic moment that makes sense with the narrative. The recording lasts for one to two minutes.
Teaching Note
The assignment instructions have evolved as the two professors have continued to teach this course (including the addition of the BINGO element), and the instructions have been refined for this publication.
Ideal PR Classes for the Assignment
This assignment is flexible enough to be used across all PR classes and all course delivery methods as students introduce themselves to others. In fact, one of the students said, “You can use this exercise to explain different issues or to explore people’s stories. It can be adapted to any lesson!” Another participant commented that the exercise could be used beyond public relations or even communication courses, “It can help familiarize individuals outside of communications to be creative,” and “It can also help organization skills as well as improving basic technical skills like video editing and audio recording.” An additional student also suggested that because “plenty of industries require creative thinking and storytelling,” this brand storytelling video assignment could be useful across many types of classes, and a student suggested it be used at all levels, from the introduction to media communication courses to the senior capstone class. Related to that idea of spanning the courses, one of the participants suggested the value of repeating the exercise: “I think this a hugely helpful exercise and it would even be valuable to do new ones in different semesters to continue thinking about these things.”
For larger classes or team-based classes, the assignment can be adjusted so that individual students introduce themselves to their group or team rather than to the whole class. For example, in a class of 46, discussion groups were created of 10-12 students to make the class feel smaller. The video activity can be followed by a BINGO game to encourage engagement, or classmates can be required to respond to a specified number of classmates’ discussion board posts noting commonalities with each student in their group.
Best Practices of Implementing the Assignment
The assignment has been successfully employed for both online and in-person classes at the undergraduate and graduate levels with students posting the video file or link to their video within a discussion board or other shared communication platform (e.g., Slack).
Recommended student guidance includes a video tutorial by the instructor and an assignment sample by the instructor or a previous student.
Recommended Resources Related to the Assignment
Instructors who would like to learn how to complete the assignment can use the video tutorial used at one of our universities here: https://youtu.be/gx8OBDBUZNo. Instructors can either record their own similar walkthroughs for their classes or use this walkthrough for their own courses. When instructors are ready to incorporate the BINGO element, they can visit https://myfreebingocards.com/ to customize BINGO cards for their classes.
Limitations or Challenges of Implementing the Assignment
The Adobe Express video tool is straightforward and includes a short tutorial, so even less tech-savvy students should figure it out relatively easily. Students may encounter technical difficulties related to browser compatibility, WiFi availability, or issues with the device they use (for example, their microphone might not be turned on). Also, the time limit of 1 to 2 minutes could be expanded to allow for more detailed storytelling. In the latest version of Express, the video tool only shared 1:30 of the video if a student submitted the link rather than the video file; however, the entire video would show if it were submitted as the actual video file. Thus, students will need to download the file from Adobe Express and upload it to Slack or their learning management system rather than submitting a hyperlink. Instructors are advised to see if this cut-off remains an issue before allowing students to submit via hyperlink.
References
Alotaibi, K. N. (2016). Psychometric properties of creative self-efficacy inventory among distinguished students in Saudi Arabian universities. Psychological Reports, 118(3), 902–917. https://doi.org/10.1177/0033294116646021
Duhé, S., Ferguson, D., Halff, G., & Shen, H. (2018). Undergraduate curriculum: Courses and content to prepare the next generation of public relations practitioners (Fast Forward: Foundations and Future State. Educators and Practitioners). Commission on Public Relations Education. http://www.commissionpred.org/wp-content/uploads/2018/04/report6-full.pdf
Fisher, W. R. (1984). Narration as human communication paradigm: The case of public moral argument. Communication Monographs, 51(1), 1–21. https://doi.org/10.1080/03637758409390180
Fisher, W. R. (1987). Human communication as narration: Toward a philosophy of reason, value, and action. University of South Carolina Press.
Green, M. C. & Brock, T. C. (2000). The role of transportation in the persuasiveness of public narratives. Journal of Personality and Social Psychology, 79(5), 701–721. https://doi.org/10.1037//0022-3514.79.5.701
Kinsky, E. S., Freberg, K., Ehrlich, S., Breakenridge, D., & Gomes, P. (2018). Technology: Harnessing the tools for public relations now and future state (Fast Forward: Foundations and future state. Educators and practitioners). Commission on Public Relations Education. http://www.commissionpred.org/wp-content/uploads/2018/04/report6-full.pdf
Pressgrove, G., & Kinsky, E. S. (2023). “Unapologetically original”: Building creative self confidence in the public relations curriculum. Journal of Public Relations Education, 9(1), 35–61. https://journalofpreducation.com/?p=3650
Tierney, P. A., & Farmer, S. M. (2002). Creative self-efficacy: Its potential antecedents and relationship to creative performance. Academy of Management Journal, 45(6), 1137-1148. https://doi.org/10.5465/3069429
Appendix A
Assignment Guide for BINGO Activity
The assignment below can be shared on your discussion board if using this platform for the activity. To set up BINGO, visit https://myfreebingocards.com and create a BINGO card for each of your discussion groups (i.e., groups of 10 people were used in a class of approximately 40 students). Name each group (perhaps using elements of your university identity such as school colors and mascot), which will make it easier to organize your BINGO groups. Enter the names of each team member in a group, and the website will produce BINGO cards, populating each space with a student’s name. The discussion board text is shared below.
Team B-I-N-G-O: Bringing Back Game Night
We are going retro with this assignment by playing team BINGO!
Here is how it works: Once I post the Adobe Express introduction videos for each discussion group, you will watch the ones for your group members. If you see something you have in common with someone on your team, you get to mark their space on the BINGO card and note what it is that you have in common. Here are BINGO Cards for each team (just choose the link that corresponds to your team – your team can be found in the “People” menu area of Canvas (then, toggle over to “Groups”): [Team name]: [custom URL for the team based on this website: https://myfreebingocards.com] [Repeat for each team.]
The website will declare a winner on each team for the first person who gets BINGO.
For your discussion board submission, this assignment involves writing a list of the people you marked on your BINGO sheet and what you have in common with them. Add a screenshot of your BINGO – because it’s fun, and we need to have fun in this class!
You do not have to get an entire BINGO row to earn points.
Also, if you do not have anything in common with anyone, explain that and post 12 facts about yourself!
Once the videos are shared in this assignment description, the game will be on!
You will earn 12 points for participating, which includes your BINGO card and either a list of what you have in common with each person in your group or a list of 12 additional facts about yourself.
To cite this article: Kinsky, E.S., and Gallicano, T.D. (2024). Express yourself: Developing creative storytelling skills. Journal of Public Relations Education, 9(3), 65-85. https://journalofpreducation.com/?p=4262
We are pleased to introduce this special issue, which includes the article “Undergraduate Public Relations in the United States: The 2017 Commission on Public Relations Report” by Dr. Marcia DiStaso, Past Co-chair, Educators, Commission on Public Relations Education (CPRE).
Dr. DiStaso’s article highlights the omnibus survey results of public relations practitioner and educator perceptions of how we can best prepare undergraduates to enter the field of public relations. The survey’s findings were a basis for the CPRE 2017 Report on Undergraduate Education, Fast Forward: Foundations + Future State. Educators + Practitioners.
The latest of several major reports released by the Commission since its founding in 1973, Fast Forward includes several recommendations on undergraduate curricula that have been adopted by the PRSA Educational Affairs Committee as criteria for Certification in Education for Public Relations (CEPR). The report offers chapters by content experts on ethics, theory, research, technology, academic structure and governance, educator credentials, online public relations education, program certification and accreditation, internships, professional and pre-professional organizations, diversity, and global perspectives on public relations. It is available at www.commissionpred.org.
Recognized internationally as the “authoritative voice” for the advancement of public relations education, the Commission brings together public relations educators and practitioners on its 65-member board in this important cause. Board members represent over 20 public relations professional and academic organizations. Commission work groups are currently developing recommendations for new writing, ethics and online courses based on its latest findings. In addition, the Commission sponsors regional educator/practitioner summits to help develop ways to better serve employers and the students who will be tomorrow’s leaders in our field. Overall, CPRE is committed to ensure that undergraduate public relations meets the demands of today’s and tomorrow’s public relations profession.
Judith T. Phair, APR, Fellow, PRSA Practitioner Co-chair President PhairAdvantage Communications, LLC
Elizabeth L. Toth, Ph.D., APR, Fellow, PRSA Educator Co-chair University of Maryland, College Park
As history books document, the field
of public relations dates back to the early 20th century. Since then, society
and public relations have evolved. This evolution has led to multiple
definitions of public relations over the years, and, in fact, the term still
continues to evolve today. Currently, the Public Relations Society of America
(PRSA) defines public relations as, “A strategic communication process that
builds mutually beneficial relationships between organizations and their
publics” (PRSA, n.d., para. 3). In October 2019, the International Public
Relations Association (IPRA) announced its new definition of public relations
as, “A decision-making management practice tasked with building relationships
and interests between organisations and their publics based on the delivery of
information through trusted and ethical communication methods” (IPRA, 2019,
para. 2).
As the public relations profession
has evolved, so has education. Edward Bernays is credited with writing the first
public relations textbook and teaching the first class in 1923 (Broom &
Sha, 2013). Fifty years later, in 1973, the Commission on Public Relations
Education (CPRE) was founded. Since then, this group has combined insight from
academics and practitioners to provide recommendations on public relations
education around the globe. These recommendations have impacted both graduate
and undergraduate education as many academic programs have aligned their course
offerings as a result of CPRE recommendations. Plus, CPRE recommendations serve
as the foundation for the criteria for the Public Relations Student Society of
America’s chapter standards (PRSSA, 2019) and the Certification in Education
for Public Relations (CPRE, 2006).
Following the recommendations from
the 1999 CPRE report, “A Port of Entry,”
academic public relations programs commonly included courses in the following
topics:
Introduction to public
relations
Public relations
research, measurement and evaluation
Public relations writing
and production
Supervised work
experience in public relations (internship)
In 2006, the CPRE recommended that public relations programs should include these four core courses plus the following addition: a public relations course in law and ethics, planning and management, case studies, or campaigns.
The purpose of this article is to present the combined findings from the CPRE omnibus survey that is spread across the 17 chapters in the report Fast Forward: Foundations + Future State. Educators + Practitioners. Many of the chapters include the results from educators and practitioners from outside of the United States for a global perspective. This article, however, is delimited to the results for U.S. respondents to highlight the current state of undergraduate public relations education in the United States.
METHOD
This research built onto past CPRE
reports on undergraduate education, mainly A
Port of Entry: Public Relations Education for the 21st Century (1999) and The Professional Bond (2006).Similar to those reports, an extensive
omnibus survey was also conducted. Where appropriate, the questionnaire
remained the same; however, given the vast changes in the public relations
field over the last decade, few specifics were retained.
Survey Distribution
While past CPRE surveys were
distributed to a stratified random sample of members in public relations
associations, that approach in 2016 was not preferred due to typically low
survey responses and difficulty obtaining membership lists. Therefore, the 2016
omnibus survey was distributed by email to CPRE members. The individual
representatives for these associations invited their members and colleagues to
participate in the survey. These members represented the following
organizations:
Arthur W. Page Center
Arthur W. Page Society
Association for Education in Journalism and Mass
Communication (AEJMC) Public Relations Division
Canadian Public
Relations Society
European Public
Relations Education and Research Association
Global Alliance for
Public Relations
Institute for Public Relations
(IPR)
International
Communication Association (ICA) Public Relations Division
National Black Public
Relations Society
National Communication
Association (NCA) Public Relations Division
Plank Center for
Leadership in Public Relations
PR Council
Public Relations Society
of America (PRSA) Educators Academy
Public Relations Society
of America (PRSA) Educational Affairs Committee
PRSA Foundation
Public Relations Society
of America (PRSA)
The Corporate
Board/Society of New Communications Research (SNCR)
Universal Accreditation
Board (UAB)
The survey was open for
participation from October 10 to December 19, 2016. Given that the survey
distribution was through CPRE member associations, using their own recruitment
process, it is not possible to calculate the number of people who actually
received the survey.
Overall, a total of 1,601
questionnaires were started. Respondents who indicated they were not in public
relations (or a related field) were removed (n = 48), along with anyone who took fewer than 10 minutes on the
survey. This survey had a high drop-out rate given that it took an average of
25 minutes to complete (n = 738). The
focus of this article is on undergraduate public relations education in the
United States, so all respondents from other countries were removed (n = 124).
The questionnaire began with a
filter question that asked respondents to identify as an educator, as a
practitioner, or as someone not in public relations (or a related field). Based
on responses to this question, participants were filtered to either an educator
or a practitioner survey. If they were not in public relations, they were
thanked for their time, and the survey concluded. The questionnaire contained
eight sections. The final sample included in this article was 690, comprised of
231 educators and 459 practitioners.
RESULTS
Demographics
The demographic information for this
study is included in Table 1. Overall, 33% of respondents were educators (n = 231), and 67% were practitioners (n = 459). The percentage of female
practitioners in this study matched the approximate percentage in the profession
(74%, n = 291). The age distribution
was skewed slightly younger in the practitioner sample than the educator
sample; however, that is also consistent with both populations. The educator
sample was predominantly white (94%, n
= 156), and the practitioner sample was 77% white (n = 354), consistent with the lack of diversity in the field. Most
educators had a Ph.D. (72%, n = 134),
and most practitioners had a bachelor’s degree (54%, n = 209). Only 38% of educators (n = 92) and 28% of practitioners (n = 111) had their Accreditation in Public Relations, and 1% of
practitioners were Accredited Business Communicators (n = 4). The practitioners were from a variety of organizational
settings and sizes. The educator sample included 70% tenured or tenure-track
faculty (n = 121).
The practitioner sample had some academic experience, with 18% of the practitioners having taught as an adjunct (n = 71) and 58% having guest lectured in a public relations course (n = 223). On the job, 52% of practitioner respondents directly supervised entry-level practitioners (n = 203), while 61% had supervised an intern in the last five years (n = 240).
Knowledge,
Skills and Abilities
The KSAs (knowledge, skills, and abilities) from the 2006 survey were updated to better align with current public relations education and practice. As a result, only a few KSAs were assessed in both 2006 and 2016, resulting in minimal comparisons (see Table 2). Writing was one skill that was measured in both years. In 2016, the mean scores for desired writing skills increased for both educators (0.19 increase) and practitioners (0.41 increase). The mean scores for delivered or found writing skills also increased (0.77 increase for educators and 0.02 increase for practitioners). Research and analytics was another item measured in both surveys. Educators and practitioners had a decrease in mean scores for research and analytics as a desired skill (0.03 decrease each), while educators believed that the delivery of these skills increased (0.86 increase), and practitioners felt the amount the skill was found had decreased (0.32 decrease).
In 2016, educators indicated a high
desirability for 15 KSAs, while practitioners identified 11 as highly desirable
(mean ratings of a 4.0 or higher). On the other hand, educators indicated only
three KSAs as frequently delivered, and practitioners did not believe any KSAs
were frequently found.
The top three knowledge topics
desired by educators were: ethics (M =
4.44, SD = 0.95), business acumen (M = 4.09, SD = 0.92), and cultural perspective (M = 4.02, SD = 0.89). The
top three desired knowledge topics by practitioners were: ethics (M = 4.57, SD = 0.78), diversity and inclusion (M = 3.95, SD = 1.06), and
social issues (M = 3.67, SD = 1.00).
The top three skills desired by
educators were: writing (M = 4.90, SD = 0.37), communication (M = 4.78, SD = 0.50), and social media management (M = 4.52, SD = 0.64). The
top three desired skills by practitioners were the same: writing (M = 4.88, SD = 0.41), communication (M =
4.76, SD = 0.57), and social media
management (M = 4.33, SD = 0.82).
The top three abilities desired by
educators were: problem solving (M =
4.55, SD = 0.65), critical thinking (M = 4.53, SD = 0.75), and creative thinking (M = 4.52, SD = 0.71). The
top three abilities desired by practitioners were: creative thinking (M = 4.57, SD = 0.70), problem solving (M
= 4.52, SD = 0.77), and critical
thinking (M = 4.44, SD = 0.82).
Overall, there was a 40%
inconsistency in agreement between educators and practitioners about the
desirability of the KSAs (12 out of 30). Significant differences in desired
KSAs for educators and practitioners included business acumen, crisis
management, cultural perspective, ethics, internal communication, PR history,
PR laws and regulations, public speaking, social media management, website
development, problem solving, and strategic planning. In each of these, the
educators in the survey rated the KSA more desired than the practitioners,
except for ethics where the practitioners indicated a higher level of desire
than the educators.
The top three knowledge topics
educators believed their programs delivered were: ethics (M = 4.11, SD = 0.95), PR
theory (M = 3.77, SD = 1.03), and social issues (M = 3.43, SD = 1.06). The top three knowledge topics found by practitioners
were: ethics (M = 3.37, SD = 0.96), diversity and inclusion (M = 3.30, SD = 1.02), and social issues (M
= 3.20, SD = 0.96).
The top three skills educators
believed their programs delivered were: communication (M = 4.44, SD = 0.78),
writing (M = 4.32, SD = 0.83), and research and analytics (M = 3.83, SD = 1.04). The top three skills found by practitioners were:
social media management (M = 3.84, SD = 0.91), communication (M = 3.31, SD = 0.88), and writing (M =
3.08, SD = 0.94).
The top three abilities educators
believed their programs delivered were: critical thinking (M = 3.91, SD = 0.97),
strategic planning (M = 3.90, SD = 1.04), and problem solving (M = 3.85, SD = 0.96). The top three abilities found by practitioners were:
creative thinking (M = 3.38, SD = 0.94), problem solving (M = 2.75, SD = 0.89), and critical thinking (M = 2.65, SD = 0.89).
There was a 43% inconsistency in
agreement between educators and practitioners about recent graduates having
these KSAs (13 out of 30). There were significant differences in KSAs delivered
by educators and found by practitioners for business acumen, crisis management,
cultural perspective, diversity and inclusion, management, social issues,
audio/video development, graphic design, media relations, social media
management, speechwriting, website development, and strategic planning. In each
of these, educators rated the KSA delivered more frequently than the
practitioners indicated finding them.
Hiring Characteristics/Experience
Practitioners were given a list of “possible hiring characteristics” of recent college graduates and were asked to consider what they look for in entry-level new hires (see Table 3).
Practitioners rated the top five
desired characteristics/experiences they look for when hiring (all are desired
more than found):
Writing performance (M = 4.88, SD = 0.40); 1.98 gap in what is found
Internship or work experience (M = 4.67, SD = 0.71); 0.84 gap in what is found
Public relations coursework (M = 4.47, SD = 0.83); 0.50 gap in what is found
Strong references (M = 4.22, SD = 0.92); 0.86 gap in what is found
Up-to-date with current professional trends and issues (M = 4.10, SD = 0.92); 1.30 gap in what is found
Practitioners’ scores resulted in
this list of five least desired characteristics/experiences:
Certificate in public relations (M = 2.38, SD = 1.18)
Participation in an on-campus student PR agency (M = 2.46, SD = 0.98)
Public Relations Curriculum
This study sought to identify the implementation of the 2006 CPRE five-course recommendation and determine any needed changes to this standard. Overall, 90% of academic respondents (n = 178) and 95% of practitioner respondents (n = 395) were in favor of retaining the five-course standard. As Table 4 shows, the 2016 study found that practitioner respondents favored programs requiring all five courses.
Importantly, 99% of academic
respondents said they have an Introduction to Public Relations or principles
class (n = 198), 93% said this course
is required (n = 185), and 87% said
what they offer is a public relations specific class (n = 173). Most academics also indicated that a research methods
course is taught (97.0%, n = 196) and
required (89.9%, n = 178), but many
indicated that it is not a public relations specific course that is offered in
their program (47.0%, n = 93).
Writing was also a course that most respondents said is included (97.0%, n = 195), required (93.4%, n = 184), and public relations specific
(82.7%, n = 163). Campaigns and case
studies courses are also taught (92.5%, n
= 186), required (80.1%, n =
157), and public relations specific (82.2%, n
= 162). A course for internships was also offered at universities for 91%
of respondents (n = 183), but only
45% said it was a required course (n =
89); 58% said the internship course is public relations specific (n = 113).
Curriculum Topics
In addition to the five-course standard, many public relations programs offer courses on additional topics and/or include topics within existing courses. Over the years, the list of possible curriculum topics has changed, resulting in two new topics in the 2006 study and 32 new topics in the 2016 study (see Table 5). Unfortunately, comparisons between the years is made complex due to a change from the 7-point scale used in 1998 and 2006 to the 5-point response metric used in this study; therefore, only the 2016 findings for the individual outcomes are discussed. For the 2016 mean responses, the curriculum topics rated as a 4.00 or higher are highlighted, indicating an essential topic. Educators indicated a high importance for 15 curriculum topics while practitioners identified 13 (mean ratings of a 4.0 or higher). Eleven highly essential curriculum topics were the same for educators and practitioners.
When it came to the most important
curriculum topics, educators most often selected: (1) measurement
and evaluation (M = 4.60, SD = 0.75); (2) social media (M = 4.58, SD = 0.80); (3) campaign
management (M = 4.54, SD = 0.76); (4) strategic communications (M = 4.52, SD = 0.80);
and (5) audience segmentation (M = 4.26, SD = 0.97).
Practitioners believed the top five curriculum topics to be: (1) content creation (M =
4.52, SD = 0.69); (2) strategic communications (M = 4.48, SD = 0.78); (3)
social media (M = 4.47, SD = 0.77); (4)
measurement and evaluation (M = 4.41, SD = 0.79); and (5) publicity/media
relations (M = 4.40, SD = 0.79).
Most of the items in Table 5 did not
have significant differences between the educator and practitioner rankings for
the essentialness of each topic. However, educators believed audience
segmentation, campaign management, CSR, crisis management, fundraising, issues
management, measurement and evaluation, and political communication were all
more essential than practitioners did. The practitioners felt that
business-to-consumer PR and content creation were more essential than educators
thought.
Online Education
Overall, 53% of educators who participated in this survey indicated that their program offers online public relations courses (n = 102). Six percent of the educators said their program had a completely online undergraduate degree (n = 11). Both educators and practitioners indicated they felt an online degree was not equal to a face-to-face degree (M = 2.27 and M = 2.35) (see Table 6). Furthermore, both educators and practitioners believed job applicants should disclose if all or part of a degree was taken online.
Internships
Of the educators who participated in this study and knew how their program handled internships, 42% said they required an internship (n = 80), 51% had programs that allowed elective credits for an internship (n = 97), and 6% just encouraged internships (n = 12) (see Table 7). Most programs had an internship coordinator (82.1%, n = 156) and 69% of respondents said that coordinator was a faculty member (n = 121).
Only 35% of educators said their
program had a training program to prepare students for internships (n = 66), and the most common assessment
of internships was a performance review by the supervisor (63.6%, n = 147). Plus, 45% said that to
complete an internship for credit, their program required a prerequisite course
(n = 103), 46% have minimum credit
hours required (n = 107), and 36%
have a minimum GPA (n = 83). Many
required all three. Overall, 32% of practitioners said their interns were not
paid (n = 124). The average pay
reported for those who were paid was $13.54 an hour.
The Department of Labor’s Federal
Guidelines on Internships based on the Fair Labor Standards Act (FLSA) provides
important guidance on internships; however, 36% of educators (n = 66) and 29% of practitioners (n = 111) were not familiar with the
guidelines. Overall, of those who were familiar with the guidelines and knew
how internships were handled in their area, only 67% of educators (n = 62) and 93% of practitioners (n = 2 44) said these guidelines are
always followed.
There were significant differences between educator and practitioner views about interns having a valuable experience (see Table 8). Educators felt more positive about the experience; however, practitioners indicated higher agreement that interns were given meaningful work and that they receive clear and routine instructions.
Membership in Student Associations
Both educators and practitioners found high value in student involvement in associations such as Public Relations Student Society of America and International Association of Business Communicators (see Table 9). They each identified networking as the number one reason for participating in student associations.
Faculty Qualifications
As Table 10 shows, educators and practitioners ranked staying up-to-date on technology as the top faculty qualification (M = 4.51, SD = 0.69 and M = 4.63, SD = 0.65). Educators preferred more than 5 years of professional PR experience (M = 4.15, SD = 1.03), while practitioners ranked more than 10 years of professional PR experience as more important (M = 4.61, SD = 0.69). Similarly, educators rated presenting at academic conferences (M = 3.77, SD = 1.04) as more important than professional conferences (M = 3.47, SD = 0.99), whereas practitioners found the opposite to be more important.
IMPLICATIONS
Taking a
good look at public relations undergraduate education on a periodic basis is an
extremely valuable, though daunting, task. The value that academics and
practitioners can derive from the CPRE reports highlight consistencies, gaps,
and opportunities.
Consistencies and Gaps
The secret
to the success of undergraduate education is collaboration between educators
and practitioners. Together they can provide the foundation for a cohesive
focus on knowledge, skills, and abilities to prepare undergraduate students for
their future careers. While both educators and practitioners identified ethics
as the top knowledge topic, there were inconsistencies on the other top
knowledge topic areas. Educators identified business acumen and cultural
perspective to aid students in having a well-rounded business grounding.
Practitioners, on the other hand, identified diversity and inclusion and social
issues as core knowledge areas likely to aid graduates to assimilate into the
current work environment. Importantly, practitioners identified ethics,
diversity and inclusion, and social issues as their top found areas, but none
were found at what would be considered a high level; this indicates more work
needs to be done to prepare students for all three knowledge areas.
When
assessing the desired skills, practitioners and educators were aligned. Writing
is still the most valued skill. In fact, the desire for writing skills has
increased since 2006, but the good news is that writing ability has also
slightly increased. The other skills both groups identified were communication
and social media management. Fortunately, all three of these skills were the
highest ranked skills found, but none were frequently found, so there is still
a need for continued and increased focus. Unfortunately, there was a gap
between the perception of educators delivering writing and communication skills
and practitioners identifying the skills as found.
Both groups
included strategic communications, social media, and measurement and evaluation
as top curriculum topics, but the practitioners identified content creation as
their most important addition to the curriculum.
Practitioners
and educators identified creative thinking, problem solving, and critical
thinking as the top desired and found abilities (while in slightly different
order for the groups). Analytical thinking was not as highly rated by either,
and there was a big gap with educators identifying higher levels of delivery of
abilities than indications of the abilities being found by practitioners.
Opportunities
While the overwhelming majority of
educators and practitioners in this study was in favor of retaining the CPRE
five-course standard, some programs do not have these five courses specific to
public relations. This is a missed opportunity; for example, 17% of educator
respondents said their writing course is not a public relations writing course.
Given how important writing continues to be, having a public relations writing
course along with multiple other grammar and writing courses would be ideal.
This is especially true considering this research found that writing remains
the core entry-level skill and hiring characteristic.
In 2018, the CPRE published the
global data from the 2016 omnibus survey reported in Fast forward: Foundations + Future state. Educators + Practitioners. In
this report, the Commission recommended adding ethics as a sixth course to the
standard. By recommending ethics as a required course, programs will be able to
improve their focus on ethics and better meet the needs of this dynamic field.
As the profession becomes more
integrated and entry-level positions continue to advertise positions looking
for a bachelor’s degree in a “relevant field,” seeing public relations
coursework as the third desired hiring characteristic is telling. The core
competencies students learn in public relations programs are valuable and
sought after. This should lead academic programs to question the value of
combining advertising and public relations. Consistently, this research found
support for core public relations competencies.
It is concerning to see the
percentage of paid internships remains low, yet internship or work experience
is highly regarded. There has been a strong call to action from academics and
practitioners across the United States to pay student interns. Additionally,
internships should be supervised and considered a learning opportunity for the
student.
In addition to the content shared in
this article, the full 2017 CPRE report Fast
forward: Foundations + Future state. Educators + Practitioners contains 17
chapters with global recommendations.
REFERENCES
Broom, G. M., & Sha, B. L. (2013). Cutlip and Center’s effective public relations (11th ed.) Upper Saddle River, NJ: Prentice–Hall.