Category Archives: Volume Eight

Social Media: How to Engage, Share, and Connect (4th Ed.)

Reviewer
Adrienne A. Wallace, Ph.D., Grand Valley State University

Social Media: How to Engage, Share, and Connect (4th Ed.)
Author: Regina (Gina) Luttrell, Ph.D.
Rowman & Littlefield
ISBN-13: 978-1442226111 
ISBN-10: 1442226110 
Number of pages: 264 
https://rowman.com/ISBN/9781538154410/Social-Media-How-to-Engage-Share-and-Connect-Fourth-Edition

For those seeking a career in public relations and social media, Social Media: How to Engage, Share, and Connect, by Regina Luttrell, makes the transition from classroom to boardroom, for students and instructors mentoring them, complete and somehow painless. The fourth edition is updated to reflect innovations, challenges, tools, and issues specific to today’s digital landscape for public relations practitioners. 

Structure and Organization

Social Media: How to Engage, Share, and Connect is organized into three parts: 1) The Advancement of an Industry, 2) Strategic Planning: Public Relations and Social Media, and 3) Strategic Management: Public Relations and Social Media. These parts work to engage readers in 14 chapters ranging from theory to practice, ethics, and the future in a comprehensive manner to unearth the “why” behind social media strategy and not just all the “fun” things you can tactically imagine. The “why” or use of strategy is one of the key differentiators of this text in a crowded market of social media textbooks. As an educator and professional, I want students to understand why they are doing something in an effort to remain strategic, comfortable, platform agnostic and skillfully dangerous, in an ever-changing environment where social media platforms come and go–good-bye Facebook, hello Meta.

As a core text, this book is suitable for subjects or classes related to language arts, communication studies, advertising, public relations, business communications, marketing, social sciences, media studies, digital studies, political science (digital activism), and more. The work would also be an excellent partner to a main text if you would like to inject more social media into an introduction to public relations, digital media, social media, public relations or advertising campaigns class, or even a communication, marketing, advertising, or public relations capstone or internship course. 

Changes to Fourth Edition

This seminal text on social media is a public relations educator staple. This book is one of the few social media textbooks updated regularly, which eliminates the normal weakness of a social media text which is that as soon as it is published, it is outdated. Author Luttrell and publishers, Rowman & Littlefield, solved that issue for instructors with their proactive updates 

Features of the fourth edition include improved chapter objectives and learning outcomes, which easily align with a semester schedule; social media expert profiles and practice areas to help satisfy the “what do you do in a day” question popular among applied major program students; theory- into-practice boxes with exercises that connect back to the chapter material or updated case studies using the “diversity-first” approach–a staple in Luttrell’s books; a living Twitter community and boxes throughout the text that address “learn social media and public relations” with #LRNSMPR where students can connect with others even countries apart; a more comprehensive  glossary of terminology for students and faculty to examine together; a discussion of additional social media channels (Clubhouse and TikTok); and finally, a new appendix with ideas for social media strategy guidelines and templates that allow practice in the classroom (p. 219-239). 

I particularly like the digital assets in this edition which allow me to make practice handouts for quick and dirty in-class social media audits. The author uses resources from several case studies and infographics, including downloadable models on her website at www.ginaluttrellphd.com. Additional materials can be requested through Rowman & Littlefield publishing with an educator login.

Contributions to Public Relations Education

As in previous editions, this edition illustrates the author’s concern for both the history and future of social media as it applies to public relations and the business case for sound strategy supported by creative tactics. The textbook bridges social media theory and practice, which by nature includes both understanding of the medium and how to “do” social media. Strategic council occurs thoughtfully and deliberately through her signature “practitioner speaks” approach included in all of her textbooks. Additionally, the book is accessible for students, professionals, and educators who might need help keeping up on the barrage of new tools, strategies, and techniques within the social sphere. Keeping up with social media trends and policy can be arduous; however, this book mitigates that work for fellow educators. 

Of particular note are the modifications to Chapter 4, The Road Map to Success: Developing a Social Media Plan, which carries throughout the text. Luttrell introduces readers to the Diversity & Inclusion Wheel for PR Practitioners and explains how the “diversity-first” approach is central to social media and public relations planning (Luttrell, 2020).  This addition, partnered with the chapter on social media ethics (Chapter 11), unifies the deliberate thought around inclusion, diversity, equity, and accessibility principles in practice throughout the public relations curriculum, something often missing from other popular social media texts. The addition is a core differentiator of this textbook for use in the public relations classroom. 

Strengths and Weaknesses

Strength: Cost

Rowman & Littlefield get it: book price shouldn’t be a barrier to education for students or for instructors.  For some, the price point of this book won’t prove to be a barrier to adoption, given the $35 cost for paperback.  

Strength: Language

Luttrell is skilled at using plain language in most of her textbooks. The author understands the needs of students and strives for a favorable student experience through easy information which is neither oversimplified nor stilted. She writes in a way that is easy to read and understand, making classroom participation less of a barrier. I frequently heard students comment that they often read ahead because their interest was genuinely piqued. The text takes a complicated series of topics and makes them immediately executable to a generation that thinks they may already “know” social media. A “digital native” doesn’t equal digital expert, so this textbook improves perspectives among young professionals and makes barriers to entry in a technical field less panic-inducing. 

Strength: Application

If you have ever purchased a textbook written by Luttrell, you’ll know much of her strength lies in demonstrating practical application of theory. In this she creates a landing place for students to examine the fuzzy bits and really extrapolate perspective in order to activate or repair strategy. In this particular edition, her theory-into-practice boxes and the social media expert profiles elevate that form. 

Neutral: Influencers

The topic of influencers is more a neutral point than a weakness for this text. That said, as influencers faced a reckoning in the last year in a COVID-19 environment with trust and ethics routinely violated, I’d like to see the fifth edition improve coverage in the area of influencer relations. Sourcing Amanda Russell’s book, The Influencer Code: How to Unlock the Power of Influencer Marketing (2021), which has quickly established itself as the “influencer Bible” within the last year, along with Northwestern University Kellogg School’s (2021) adoption of the “Influencer U” curriculum for its Executive Management program would help. Doing so would be a perfect partnership, collaboration, or extension of the textbook. 

Weakness: Text Presentation

At no fault to the author–this is more a deficiency of the publisher– I feel compelled to address text presentation as a weakness. We NEED color in our textbooks. You can’t expect a student who is glued to a LED or OLED smartphone to engage fully with a text on social media when the photo examples of charts, graphs, and examples of social media (i.e., Instagram feed, tweets, Facebook [Meta] posts, etc,) are printed in the text in black and white. 

Summary

Dr. Luttrell is a prolific, trusted, and well-respected author in the area of social media and offers an unparalleled framework for understanding and practical use of social media in a public relations context. I’ve adopted every edition of Social Media: How to Engage, Share, and Connect as both a partner text in introduction public relations courses, and in an introduction to advertising and public relations course at my institution. I have no qualms in encouraging others to do the same. 

References

Luttrell, R. (2020, September 14). How to prioritize diversity and inclusion in your communications. SpinSucks. https://spinsucks.com/communication/diversity-and-inclusion-communications/ 

Northwestern University. (2021). Influencer marketing strategy: Using social influence to build brands and drive growth. Northwestern University Executive Education. https://online.em.kellogg.northwestern.edu/influencer-marketing-strategy 

Russell, A. (2021). The influencer code: How to unlock the power of influencer marketing. Hatherleigh Press.

© Copyright 2022 AEJMC Public Relations Division

To cite this article: Wallace, A. (2022). Social Media: How to Engage, Share, and Connect (4th Ed.). [Review of the book Social Media: How to Engage, Share, and Connect (4th Ed.)].  Journal of Public Relations Education, 8(1), 192-197. https://aejmc.us/jpre/?p=2988

Journal of Public Relations Education, Vol. 8, Issue 1

Note from the Editor:

JPRE Editor

Dr. Pamela G. Bourland-Davis
Chair & Professor
Department of Communication Arts
Georgia Southern University
Editor in Chief, Journal of Public Relations Education
Immediate Past President, SSCA
Email: pamelagb@georgiasouthern.edu

Featured in this issue are three articles which all center around different perspectives of public relations programs. The first two focus on alumni and student perspectives, with the students being HBCU students weighing in on their perspectives of graduate programs. The third article examines Ph.D. programs based on a content analysis of publicly available program information, and does so with an eye on moving the graduates into faculty lines.

The teaching briefs, as usual, provide excellent ideas for approaching classes ranging from using an international case study to teach race and cultural sensitivity in public relations, ideas for crisis classes, and a business model for a public relations firm which could be adapted for classes as well.

Our next issue is a special edition focuses on activism, and if you have not seen the call for the fall special issue on mentorship, leadership and DEI, please check it out! These are due the first of June.

Table of Contents

Research Papers

Public Relations Graduates’ Perceptions of Their Degrees and Careers: A Five-University Survey
Kenneth D. Plowman, John E. Forde, Brad L. Rawlins, Gemma Puglisi & Judy VanSlyke Turk

Exploring HBCU Students’ Interests in Pursuing Graduate Studies in Public Relations and Communication Programs 
Damion Waymer & LaTonya Taylor

A Shortage of Excellence? An Exploratory Study of U.S. Doctoral-level Education in Public Relations
Luke Capizzo, Rosalynn Vasquez & Hyoyeun Jun

Teaching Briefs

Teaching Race and Cultural Sensitivity in Public Relations: The Case of Comic Relief and the Western Savior Ideology
Ashley Holbert & Damion Waymer

Business Literacy and Soft Skills: Proposal-Writing in the Student Firm
Margaret Ritsch

Crisis Response Plan Group Project
Nia Johnson

Crisis and The Queen
Michelle Groover

GIFT

Building Portfolios, Connections and Confidence: How Professors Can Leverage Student Writing Collections to Support Students’ Employment Opportunities
Jennifer Glover Konfrst, Kelly Bruhn & Eric Adae

Book Reviews 

Business Acumen for Strategic Communicators: A Primer
Reviewed by Charles A. Lubbers

Public Relations History: Theory, Practice, and Profession
Reviewed by Christopher McCollough

Social Media: How to Engage, Share, and Connect (4th Ed.)
Reviewed by Adrienne A. Wallace

Read the full issue here:

A publication of the Public Relations Division of AEJMC
© 2022 AEJMC Public Relations Division

The Journal of Public Relations Education (JPRE) is devoted to the presentation of research and commentary that advance the field of public relations education. JPRE invites submissions in the following three categories:

  • Research Articles
  • Teaching Briefs
  • Book/Software Reviews

Learn more by visiting the About JPRE page and the Authors/Contributors page for submission guidelines. All submissions should follow the guidelines of the most recent edition of the Publication Manual of the American Psychological Association (APA).

Questions? Contact the Editorial Staff.

Crisis and The Queen

Editorial Record: Submitted September 14, 2020. Revised April 2, 2021. Accepted June 7, 2021. Published March 2022.

Author

Michelle Groover, Ph.D.
Senior Lecturer, Public Relations Department of Communication Arts
Georgia Southern University
Statesboro, GA
Email: mgroover@georgiasouthern.edu

Abstract

The in-class activity explores how Princess Diana’s death turned into a crisis for the British monarchy. The movie, which is interspersed with actual footage, explores how the monarchy responded following the death of Princess Diana. After watching the film The Queen the class discusses aspects of the crisis, response strategies, and how it may have been handled differently today due to social media.

Keywords: film, social media, crisis communication

Introduction and Rationale

Examining a real-world crisis through the lens of a film can help students better understand how to respond to real-life public relations crisis. This activity allows student to explore whether what took place was a crisis or paracrisis, the mistakes made, the response strategies used, and what they would have done if they were in the position of the Prime Minister or the Queen. Although some students may not have been aware of Princess Diana’s life or death, they find the accident and what followed to be an interesting look into how a real-life crisis was handled.

The movie, which is set shortly after Diana’s death, is a study in crisis communication and how to, and not to, address a crisis. Zaremba (2010) noted the film “illustrates how the newly elected Prime Minister, Tony Blair, attempted to defuse a developing crisis for the monarchy in Great Britain” (p. 113). Additionally, the inclusion of actual footage of mourners and the flowers outside Buckingham Palace can help to bridge the gap between what actually happened and Hollywood’s version of events.

Shift in response time

While still time sensitive, prior to social media an organization had the benefit of a bit more time to craft a response to a crisis. Birch (1994) wrote, “The one thing that is in short supply during crisis is time” (p. 33). Additionally, Fishman (1999) stated, “The level and extent of media coverage directly influences the degree of ‘urgency’ placed upon an organization to provide a coherent explanation or to undertake corrective action” (p. 348).  Tony Blair, prime minister of the United Kingdom at the time of Diana’s death, gave a speech the morning she died where he historically called Diana “the people’s princess.” Queen Elizabeth did not make a public statement until five days after her death which caused some controversy among the people of the United Kingdom and a decline in her popularity (Kirby, 1998).

In today’s 24/7/365 world, organizations are expected to respond within the hour of a crisis, if not before. Claeys and Opgenhaffen (2016) discuss the term “golden hour” which is “the first hour after the scandal breaks” (p. 239). This “golden hour” is important as the organization can get its side of the story out before the media. The faster an organization, or in this case a monarchy, can respond to a crisis, the better for its image and reputation (Claeys & Opgenhaffen, 2016).

A crisis response must address the issue with as much transparency as possible, providing information to the key publics about what took place and how the organization will address it ( Millar & Heath, 2004). Further, “strategic actions in response to a crisis can enhance an organization’s legitimacy” (Veil et al,, 2012, p. 333). Rather than waiting for the Queen to respond, Tony Blair, the Prime Minister at the time of Diana’s accident, took action through his press conference and decision to speak to the media. Eventually, through pressure, Queen Elizabeth did provide a response to her public via a televised statement.

Connection to Practice

Incorporating an actual crisis example through a film provides students an opportunity to apply what they have learned about crises and how to address them. The film is shown at the end of the semester so that students can point out and discuss the topics discussed throughout the semester from lecture, readings, guest speakers, and other in-class discussions.

The 2020 Global Communications Report (USC Annenberg Center for Public Relations, 2020) noted COVID-19 “taught us, future-focused PR executives must be prepared to manage unexpected events and controversial issues” (p. 12). As many crises a public relations practitioner may encounter in their career are unexpected, including Princess Diana’s death, this activity allows students to understand how to be better prepared to confront these issues should they arise.

One of the benefits of this exercise is first, the students are exposed to a piece of history (although it is a film which assumes some parts of what happened behind the scenes), and are able to identify the crisis aspects. Second, the exercise allows students to explore the various crisis response strategies used (which have been discussed in class prior to watching the film) and if, in their opinion, they did or did not work. Third, it provides an opportunity for students to explore what they would have done differently in the situation, as well as how modern technology, such as social media, may have changed the course of the discussion and the crisis response strategies employed by all parties involved.

Assignment and Implementation

Toward the end of the semester, students in an upper division public relations and crisis communication course would watch the film The Queen. By showing it at the end of the semester, which takes two class periods to watch, students can apply what they understand regarding what constitutes a crisis and the various crisis response strategies. Further, students witness a “crisis in action” without the stress of having to handle it themselves. 

If teaching a crisis communication class, before watching the film, the professor should cover the following topics over the course of the semester:

  • Definition of crisis
  • Difference between a crisis and paracrisis
  • Identifying the trigger event to a crisis
  • Responding to the crisis
  • Identifying the appropriate crisis response strategy(ies) to apply in a situation
  • Identifying an organization’s audience(s)
  • Identifying and selecting a crisis management team and spokespeople
  • Ethical communication prior to, during, and following a crisis
  • Monitoring throughout the crisis
  • Evaluating the situation post-crisis

Having discussed and read this information throughout the semester, students should be able to discuss how they believe the crisis addressed in the film was handled and what they would have done differently. Through written responses discussing the following questions, students can work out the best response strategy in their opinion and determine how they would go about implementing it if this were to have happened today. They are also able to demonstrate how, if at all, they understand the concepts which have been discussed throughout the semester in this application exercise. Students would need a minimum of one day to work on this assignment before submitting it to the professor for grading. It should be submitted prior to the next class meeting day following the viewing of the film to facilitate the debrief in-class discussion. The professor can then elaborate on the responses provided, which enables a more in-depth class discussion around the crisis itself and recommendations they have for crisis messaging during and after the event.

As students are watching the film, encourage them to take notes on the crisis elements they witness throughout. Once the film ends, on the second day, provide students the following discussion questions and ask them to submit their responses to them thoroughly, demonstrating their comprehension and understanding of crises and the content of the film: 

  • Is this a crisis or a paracrisis? How did you determine this?
  • What was the trigger event for the crisis?
  • Could the crisis have been prevented?
  • What should have been done to prepare for this type of crisis (the death of a royal/non-royal)?
  • What crisis response strategies did you notice?
  • What did Blair and his team do well? Need to improve on?
  • If you were in Blair’s role, what would you have done differently/the same? 
  • If you were the Queen, would you have waited so long to respond? Why/why not?
  • Do you think the people of the UK believed Queen Elizabeth and her statement? Why/why not? 
  • Diana died in 1997 when social media did not exist; if this were to happen today how do you think this would have changed the management of the crisis and the response to it?
  • How would you have responded to this event if you worked on the public relations team for the Prime Minister? For Queen Elizabeth? Explain your response.

Assessment

The key learning objectives for the written assignment are to: 1) Identify the trigger event for this crisis; 2) Identify the crisis response strategies implemented in the film; 3) Discuss what the various parties did well and needed improvement regarding the crisis response; 4) Discuss how social media may have changed the crisis response by the various parties involved.

The written assignment is evaluated by the student’s ability to accomplish the following: 1) to demonstrate knowledge of the types of crisis response strategies; 2) to identify the crisis response strategies used; 3) to effectively discuss the crisis response strategies and what they would have done in the situation; and 4) to edit and proofread their response prior to submission. This assignment counts as 5% of the total grade in the course. 

Conclusion

The author has observed that students seem to enjoy learning through watching and discussing this particular film. The author has also found this activity has helped students better identify the various crisis response strategies which have been discussed throughout the semester. Additionally, the students have been able to apply their public relations knowledge to this situation pulling not only from the crisis course, but from courses including social media, writing, and others. One challenge has been some students not effectively or completely answering the questions posed. One way to address this has been after grading the written assignment the professor uses the next class meeting to hold a debriefing to discuss the questions with the class. The debriefing also allows the professor to further discuss the crisis strategies and responses and lets students hear the perspectives of their classmates and continue the discussion. Finally, this debriefing permits those students who did not provide complete or effective answers to discuss their thoughts verbally.

Following the debriefing with the class, students remarked how they enjoyed the use of outside media to talk about and make clearer the topics which had been discussed in class. Others stated the group discussion allowed them to see other classmate’s point of view and build off each other when determining the course of action during and following a crisis. One student stated it was their favorite assignment as they were able to learn how to deal with a crisis on such a large scale, and how an institution like the British monarchy could recover from such a crisis.

As technology continues to change and evolve, other questions could be added to the list of discussion questions provided such as questions related to international public relations. A variation of the assignment could be having students discuss the questions in groups in class to develop a response, then with the class as a whole. These discussions could count toward in-class participation points for those who participated in the conversation.

References

Birch, J. (1994). New factors in crisis planning and response. Public Relations Quarterly, 39(1), 31-34.

Claeys, A., & Opgenhaffen, M. (2016). Why practitioners do (not) apply crisis communication theory in practice. Journal of Public Relations Research, 28(5-6), 232-247. https://doi.org/10.1080/1062726X.2016.1261703

Fishman, D. A. (1999). ValuJet flight 592: Crisis communication theory blended and extended. Communication Quarterly, 47(4), 345-375. https://doi.org/10.1080/01463379909385567

Kirby, M. (1998). Death of a princess. Capital & Class, 22(1), 29-41. https://doi.org/10.1177/030981689806400104

Millar, D. P., & Heath, R. L.  (Eds.). (2004). Responding to crisis: A rhetorical approach to crisis communication. Routledge.

USC Annenberg Center for Public Relations. (2020). 2020 global communications report. http://assets.uscannenberg.org/docs/2020-global-communication-report.pdf.

Veil, S. R., Sellnow, T. L. and Petrun, E. L. (2012). Hoaxes and the paradoxical challenges of restoring legitimacy: Dominos’ response to its YouTube crisis. Management Communication Quarterly, 26(2), 322-345.

Zaremba, A. J. (2010). Crisis communication: Theory and practice. M.E. Sharpe.

© Copyright 2022 AEJMC Public Relations Division

To cite this article: Groover, M. (2022). Crisis and The Queen. Journal of Public Relations Education, 8(1), 154-161.https://aejmc.us/jpre/?p=2941

A Shortage of Excellence? An Exploratory Study of U.S. Doctoral-level Education in Public Relations

Editorial Record: Original draft submitted January 11, 2021. Revised May 7, 2021. Accepted June 11, 2021. Published March 2022.

Authors

Luke Capizzo, Ph.D., APR
Assistant Professor, Public Relations
School of Communication Studies
James Madison University
Harrisonburg, VA
Email: capizzol@gmail.com

Rosalynn Vasquez, Ph.D.
Assistant Professor, Public Relations
College of Communication
Boston University
Boston, MA
Email: rosalynn@bu.edu

Hyoyeun Jun, Ph.D.
Assistant Professor, English, Communications and Media
Salve Regina University
Newport, RI
Email: hyoyeun.jun@salve.edu

Abstract

This exploratory content analysis of doctoral-level education in public relations at U.S. universities describes the state of doctoral training in the discipline, applies existing best practice criteria, and generates recommendations for improving the structures and processes that undergird the preparation of new scholars and faculty members. Bringing together existing doctoral and master’s-level best practices from the discipline alongside doctoral best practices from the broader fields of communication and mass communication, this paper explicates the work of strengthening public relations doctoral programs and improving the size and quality of the graduate student-to-faculty pipeline. Key recommendations include additional codification of public relations and strategic communication tracks and classes within broader doctoral programs, as well as a more explicit commitment to diversity and inclusion (D&I) as a measurable value and objective for doctoral programs.

Keywords: d&i, inclusion, diversity, doctoral education, public relations

While the public relations field has seen significant growth in the volume and quality of pedagogical scholarship over the past several decades, there has been a shortage in the number of scholars produced for available tenure-track faculty positions (Botan & Hazleton, 2006; Commission on Public Relations Education [CPRE], 2012; Turk, 2006; Wright & Flynn, 2017). U.S. doctoral-level education in the public relations discipline has yet to be studied systematically. Foundational studies have examined undergraduate education (e.g., CPRE, 2018; Turk, 2006) and master’s-level programs (e.g., Aldoory & Toth, 2000; Briones & Toth, 2013; CPRE, 2012; Toth & Briones, 2013; Weissman et al., 2019) and touched on doctoral education (Auger & Cho, 2016), but, even as scholars have spoken to the “shortage of excellence” in public relations teaching and research (Wright, 2011, p. 245; Wright & Flynn, 2017, p. 55), little has been done to formalize expectations for doctoral programs and graduate students to help address this gap. The Commission on Public Relations Education’s (CPRE) 1999 report provided broad guidelines for curriculum and learning objectives in U.S.-based public relations doctoral programs, but no research has evaluated (1) whether these guidelines have been followed by existing programs and (2) what updates, adjustments, and improvements could be made to better address the needs of today’s graduate students and tomorrow’s faculty members.

As a young discipline (in academic time), U.S. public relations graduate students do not have wide accessibility to highly developed, focused, and established degrees and programs at the doctoral level. Yet, they still have more opportunities than other countries. As of 2017, Canada had no doctoral programs allowing students to focus on public relations (Wright & Flynn, 2017). Therefore, this research addresses this lacuna to better understand the programs that currently train tomorrow’s scholars and educators. The results and discussion propose an updated framework for doctoral programs to ensure they provide students with access to the best-possible preparation for the research, teaching, service, and professional work. Additionally, given the significant challenges faced by faculty of color across disciplines (e.g., Arnold et al., 2016; Guillaume & Apodaca, 2020; Haynes et al., 2020), and the underrepresentation of faculty of color in communication and mass communication (e.g., Hon et al., 1999; Murthy, 2020; Stephens, 2003), as well as within the discipline and profession of public relations (e.g., Landis, 2019; Place & Vanc, 2016; Tindall, 2009a, 2009b; Vardeman-Winter & Place, 2017; Waymer & Brown, 2018; Wills, 2020), this project looks to add student and faculty diversity and inclusion (D&I) as measurable outcomes of successful doctoral programs.

The purpose of this project is to, first, provide an exploratory examination of existing U.S. public relations education at the doctoral level and compare the findings with existing and emergent best practices. Next, as doctoral best practices in the discipline have not been studied (CPRE, 1999), the researchers investigate and connect existing best practices in master’s-level programs in public relations with research from related doctoral programs in communication and mass communication to recommend updated guidelines. The results provide crucial insights about who is teaching public relations doctoral students, how students are being taught, and how these processes may be improved.

Literature Review
The first public relations degree at any level offered in the U.S. was Boston University’s Master of Science in 1947 (Wright, 2011; Wright & Flynn, 2017). While the discipline has seen significant efforts in the interim to generate best practices, there is little uniformity in the structure of public relations graduate education in the U.S., either at the master’s or doctoral level (e.g., Briones et al., 2017; CPRE, 1999; Toth & Briones, 2013). Previous research on master’s-level education has focused on the variety of existing programs and attempted to understand how they address the changing needs of students and the PR industry. Multiple factors have contributed to this variety, including the multiple models for students prioritizing doctoral education or professional development, evolving specialization within the public relations profession (Turk, 2006), and an attempt to bridge the ongoing disconnect between existing curricula and employer-demanded skills (Toth & Briones, 2013). Yet, this variety at the master’s level has not translated into a similar depth of programs at the doctoral level.

Best Practices in U.S. PR Graduate Education
A U.S. doctoral degree in public relations should serve as a gateway for graduates to generate research specific to the discipline (for scholarly or organizational purposes), teach and mentor students at multiple levels, and serve the academy and the profession (CPRE, 1999). Beginning in the 1970s, a series of commissions led the discipline’s direction on education and pedagogy at the undergraduate and graduate levels. Wright and Turk (2007) outlined the historical path from the 1970s to 2006, beginning with the first formal commission in 1973-1975. At the graduate level, it recognized the shortage of doctoral programs in existence at the time and focused its attention on strengthening the research components of master’s programs. By 1985, a reconstituted commission recognized the growing need for improved graduate education, as well as a more defined structure for undergraduate skills and expectations (Wright & Turk, 2007, p. 577). For the doctoral programs, the commission strongly advocated for an increased focus on research and methodology development. Unlike the master’s-level PR programs, a public relations doctoral program should focus on helping students develop theoretical and methodological skills applicable to either an academic or applied research setting (CPRE, 1999).

In contrast to scholarship in journalism, which prioritizes professional development research (Macdonald, 2006), CPRE cemented the importance of social science research as the center of academic public relations’ scholarly inquiry and doctoral training (1999). Delineated expectations for graduate education in public relations were initially developed in 1985 by the Commission on Graduate Public Relations Education (Aldoory & Toth, 2000), and later updated in the CPRE report, Standards for a Master’s Degree in Public Relations: Educating for Complexity (CPRE, 2012). According to the report, all master’s degree-seeking students should be exposed to a core curriculum with five content areas: (1) strategic public relations management, (2) basic business principles and processes, (3) communication/public relations theory and research methods, (4) global influences on the practice of public relations, and (5) ethics (see CPRE, 2012, pp. 11-15). It describes a “fork in the road” (p. 16), where curricula should diverge for professional- and academic-focused students. The recommended academic track includes additional courses in research, as well as a thesis, in contrast to a professional track, which would include a topical or industry specialization (e.g., health communication, crisis/risk communication, sports public relations, etc.) and an internship or practicum experience.


The most complete set of guidelines for U.S. doctoral programs in public relations was completed by the CPRE as part of its 1999 report: A Port of Entry. It offered four recommended outcomes for doctoral graduates: (1) to be prepared for faculty and high-level managerial roles, (2) to be well versed in public relations theory and concepts, as well as related fields in communication and mass communication, (3) to be able to generate original research that contributes to the discipline of public relations, and (4) to contribute to new paradigms and directions for the communication and mass communication fields. In order to achieve these ends, the report makes a number of curricular recommendations (see Table 2).

These recommendations point to establishing a foothold for public relations within existing U.S. communication and mass communication doctoral programs, and creating additional space to perform public relations research, lead public relations seminars, and allow students to pursue their individual interests. For a discipline early on in its development at the doctoral level, these recommendations broadened the ability for students enrolled in existing programs to focus more directly on public relations as the center of their study. Many of these recommendations should be familiar to more recent doctoral graduates. This study seeks, in part, to evaluate this progress. Yet, as undergraduate public relations programs have expanded rapidly, these recommendations and limited disciplinary doctoral program offerings may not be enough to keep pace with the demand for new public relations faculty (Botan & Hazleton, 2006; Wright & Flynn, 2017).

Pipeline Challenges for U.S. Doctoral Programs in Public Relations
The applied nature of the discipline has meant that public relations faculty are often expected to have terminal degrees and “experience in the public relations field” (CPRE, 2018, p. 106), for example, Toth (2010) and Smudde (2020) argue for the value of both professional and academic experiences for doctoral students and researchers. Due to practical enrollment needs, public relations faculty are often recruited and/or rewarded for their professional knowledge and ability to teach rather than their ability to conduct research (Botan & Taylor, 2004). For doctoral programs, this poses a significant potential problem for inequity between the discipline of public relations and other disciplines in communication and mass communication with more established and developed Ph.D. pipelines. The challenge is compounded by the lack of existing faculty in communication and mass communication doctoral programs who focus on or specialize in public relations, which contributes to the gap of Ph.D. graduates with a public relations research focus (CPRE, 1999). While these challenges are present today, they are not new—as explained by the CPRE more than two decades ago:
“It is essential that the instructors of these core courses understand public relations, encourage new research on public relations problems, and encourage the building of public relations theories. This has seldom been the case in current doctoral programs.” (CPRE, 1999, p. 18)

Around this same time, Johnson and Ross (2000) found fewer than 10 public relations graduates at the doctoral level in 1995 and 1999. As undergraduate enrollments for public relations majors have increased, doctoral programs have not kept pace (Botan & Hazleton, 2006). According to Wright (2011) and Wright and Flynn (2017), one of challenges in finding well-qualified faculty is the insistence by U.S. universities on having doctoral graduates or those with terminal degrees as faculty members, in the midst of exceptional growth of undergraduate student enrollment in public relations courses, particularly at smaller institutions. In 2012, the CPRE report focused on master’s programs recommended that these programs could “help address the shortage of public relations faculty” by “mentoring talented students in their master’s degree programs to earn doctoral degrees and acquire significant professional experience (p. 30). Yet, many R1 universities, particularly the elite universities that produce a disproportionate number of doctoral graduates, do not dedicate resources to doctoral programs in public relations that would help rectify this imbalance. Despite the availability of tenure-track positions in public relations and the general sentiment that at least some public relations faculty should hold terminal degrees in the field (CPRE, 2012; 2018; Turk, 2006), doctoral education in public relations has lagged behind the demand. According to the most recent CPRE report (2018),

“while not every university teaching position can be tenured, it is important that there are tenured faculty in public relations programs to help provide leadership and influence in faculty governance. Tenured educators help secure resources and funding as well as providing sustainability by ensuring that programs remain relevant in teaching students worthwhile skills and abilities. Additionally, tenured faculty are instrumental in leading and directing research that ultimately enhances the public relations industry by testing and verifying that teaching methods and industry practices are achieving their desired output.” (p. 102)

The shortage of terminal degree-earners continues to drive the over-reliance on professional-track faculty (e.g., adjuncts and part-time instructors), despite the governance and accreditation challenges it creates for colleges (Turk, 2006). Even as professionals in the field have increasingly embraced graduate education (DiStaso et al., 2009) and master’s degree programs have multiplied (Shen & Toth, 2013), doctoral-level education has not followed the same trajectory.

Professionally, success as tenure-track faculty is also dependent on doctoral students building relationships that support research productivity and successful job searches. Relationships and relationship-building can be understood from a social network perspective, as networks of relationships play a significant impact on doctoral students’ abilities to gain employment (weak ties), as well as build research and mentoring partnerships (strong ties) (Saffer, 2015). Effective doctoral programs generate ties among students and faculty—building social capital for graduates and giving students and early career scholars the chance to fill “structural holes of a learning network” (p. 7)—yet the spoils of inequity disproportionately go to those already set up to succeed from elite doctoral programs (Holley & Gardner, 2012). This may be reflected at an individual level, affecting traditionally marginalized students more than privileged students, as well as at the level of the discipline, as public relations faculty often represent a small group of scholars at larger institutions. Other faculty in communication and mass communication programs may also perceive public relations as “dirty work” or less academically worthy than other disciplines (Sommerfeldt & Kent, 2020, p. 1), leading public relations scholarship to be potentially marginalized within departments that lack an established core group of PR faculty. In a survey, Neuendorft et al. (2007) asked communication scholars to rank successful doctoral programs in the field and found that only 20% of faculty and 22% of program chairs thought that more doctoral programs should emphasize the promotional communication category, including public relations and advertising. Additionally, 27% of faculty thought that there was already too much of an emphasis on these areas. Given these disciplinary challenges, the next section examines best practices in doctoral education from across academia.

Best Practices in U.S. Doctoral Education
Significant research across higher education has provided broad recommendations and guardrails for doctoral education. A leading model to understand the process is grounded in socialization—explaining doctoral training as professional identity development through relationship building with those in the research area (e.g., Sweitzer, 2009). This combines a network mindset with the idea that students who are more willing to develop their professional identity will be more successful at setting relevant goals and completing the necessary work during their time in graduate school. As few, if any, doctoral students begin with a complete understanding of the path toward faculty careers, graduate programs have a responsibility to provide professionalization training, networking opportunities, and practical career guidance to students (Wulff et al., 2004).

Gardner’s (2009) multi-disciplinary study defines success in doctoral programs as a combination of academic achievement, retention, degree completion, and professional skill development for academic positions (research, teaching, etc.). Across diverse disciplines, faculty members in what Gardner defines as successful departments (based on the completion rate of their graduate students relative to national averages for their field) identified two key markers of students’ success: empowerment through self-direction and a desire and ability to disseminate research through conferences and publications. By contrast, departments with low completion rates had a less collegial and more competitive environment among current students and focused on maintaining status more than those with high completion rates. Retention and success rates for doctoral students have been described as tied to the degree to which students are professionalized—exposed to the rules in play for their specific field of study (Gopaul, 2015). Gardner (2009) recommends successful doctoral programs should (1) be using mentoring to facilitate habits and skills such as self-motivation as well as (2) helping students to publish through coursework: “aligning course assignments and research opportunities so that students engage in the publication process is also necessary” (p. 401).

Places to look for guidance in benchmarks and best practices include doctoral education scholarship in the broader fields of communication and mass communication. In mass communication, Christ and Broyles’s (2008) benchmark study arose from the 2006 Task Force on the Status and Future of Doctoral Education in Journalism and Mass Communication, which surveyed chairs or directors for 39 of 40 AEJMC-affiliated doctoral programs in existence at the time. Participants explained that preparing doctoral students for professional success in academia required, among other factors, research preparation (e.g., coursework, exposure to quantitative and qualitative methods, research assistantships/mentorship), and conference travel funding to present their own research and gain exposure to others’ research. That said, respondents also noted that doctoral students should be prepared for the teaching and service expectations of the tenure-track faculty position. Pardun et al. (2015) investigated the mentoring relationship between advisor and doctoral student by conducting a survey of 241 full professors of journalism and mass communication. The researchers found that senior faculty perceived graduate students as “colleagues in training” more than research assistants (p. 363), and that successful mentor-mentee relationships grew from shared experiences with both participants. By contrast, Neuendorf et al. (2007) found that explicit specialization in specific areas of research was a strength for doctoral programs in communication, which provides support for programs seeking to further define a niche in public relations—and convince colleagues outside of the discipline of the potential value in developing additional tracks within existing programs.

D&I in U.S. Doctoral Education
Public relations faces the challenge of limited diversity in the industry by multiple measures (Bardhan & Gower, 2020; Tindall, 2009a; Vardeman-Winter & Place, 2017; Wills, 2020) and in higher education (Brown et al., 2011, 2016, 2019; Tindall, 2009b; Waymer, 2012). Public relations has been criticized for a lack of cultural diversity in education and the industry for three decades (Brown et al., 2019; Kern-Foxworth et al., 1994; Len-Rios, 1998; Muturi & Zhu, 2019; Pompper, 2005). As the percentage of Americans identifying as non-white continues to increase (42% in 2020) (U.S. Census Bureau, 2021), the PR industry continues to lag behind with an estimated 19% PR professionals identifying as non-white (Elasser, 2018; Muturi & Zhu, 2019).
However, the public relations industry has made some progress in its attention and awareness toward D&I. For example, the Institute for Public Relations (IPR) recently founded the Center for Diversity, Equity, and Inclusion (IPR, 2020); the Diversity Action Alliance (DAA) has created a coalition of diverse communication leaders; and the Public Relations Society of America (PRSA) Educators Academy and chapters across the U.S. have made efforts to support diversity among practitioners and DEI principles in organizations’ communication and actions (Blow & Gils Monzón, 2020). While efforts to increase the number of underrepresented groups in the PR profession has been slow, some scholars have indicated that the root problem begins in the classroom, which ultimately affects the industry pipeline (Brown et al., 2011, 2016, 2019). In this environment, some have called on universities and public relations faculty to take a leading role in diversifying the profession (Landis, 2019). Past research has indicated that cultural diversity can be addressed by (1) actively recruiting faculty of color to better reflect the student body, (2) creating more networking and mentoring opportunities, and (3) incorporating D&I within the curricula (Brown et al., 2019; Landis, 2019; CPRE, 2018). Having a diversity of identities among faculty provides role models for more students—as noted in Brown et al.’s (2011) research with Black undergraduates. According to the CPRE report:

“In order to see D&I within the public relations industry flourish, change must begin at the academic level through a more diverse student and educator base, and through changes in how D&I is taught at the educational level. This school-to-industry pipeline will result in a more diverse workforce.” (CPRE, 2018, p. 139)

Unfortunately, doctoral education in PR tends to maintain the current status quo or exacerbate this existing inequity (Gopaul, 2011, 2015). Across academia, faculty of color are consistently underrepresented and face more difficult paths to tenure and promotion (Arnold et al., 2016; Haynes et al., 2020). Public relations doctoral education is often embedded within schools and departments of communication and mass communication, which also face significant D&I issues (e.g., Corrigan & Vats, 2020; Hon et al., 1999; Murthy, 2020; Stephens, 2003). Despite these challenges, the benefits of diverse faculty in the discipline are clear: When faculty and curricula embrace and embody D&I, public relations undergraduate students benefit in improved understanding, increased skills in communicating with diverse publics, and exposure to a wider variety of client work and career opportunities (Bardhan & Gower, 2020; Place & Vanc, 2016).

While race and ethnicity are often at the center of discussions of D&I, any conception of these terms should represent multiple salient facets or categories (e.g., Hon & Brunner, 2000; Mundy, 2015; Pompper, 2007; Sha, 2013). Gender identity, sexual orientation, socioeconomic status, age, (dis)ability, international student status, and many other factors must inform any evaluation of and recommendations for doctoral programs (Smith, 2015). As such programs look to play a productive role diversifying faculty, they should keep in mind the challenges of first-generation college students who go on to earn doctoral degrees, including financial challenges, familial pressures, and imposter syndrome, as well as the specific structural discrimination and othering faced by students from underrepresented and historically disadvantaged racial and ethnic groups (Holley & Gardner, 2012; Waymer, 2012). Additionally, doctoral programs should examine their role and responsibility in preparing future PR faculty leaders who will oftentimes act as the bridge between the industry and the academy to prepare students to have a multicultural perspective. As J. Grunig and L. Grunig (2011) explained, excellence in public relations means having diversity in roles and perspectives that can benefit the organization. Doctoral education clearly has a role to play in driving diversity among faculty and, ultimately, among students and practitioners.

Based on these challenges in public relations education, doctoral education, and D&I, the following research questions explore the current state of U.S. doctoral programs in public relations:

RQ1: Where can students study public relations at the doctoral level in the U.S.?
RQ2: What does the PR curricula look like in U.S.-based doctoral programs in communication and mass communication?
RQ3: How do these curricula align with best practices for U.S. doctoral education?
RQ4: How are D&I reflected in the curricula and policies of doctoral programs in PR?

Method
This study used an exploratory content analysis of U.S.-based doctoral programs in communication and mass communication to address the research questions at hand. The research team gathered data on public relations doctoral programs that were available through the public websites of the departments, schools, and colleges. Based on prior studies by Aldoory and Toth (2000) and Johnson and Ross (2000), the researchers used qualifying criteria for the programs involved in the study. Beginning with initial lists of doctoral-level programs from the National Communication Association (NCA) and the Association for Education in Journalism and Mass Communication (AEJMC), 32 programs met two of the following four criteria: (1) a degree in public relations or strategic communication or a track/focus area in public relations or strategic communication (or similar), (2) at least two courses in public relations or strategic communication (i.e. not just a single PR Theory course), (3) at least one current, tenure-track faculty member who has published in public relations journals over the past five years, and (4) at least one current student researching public relations. Data for all 32 programs is provided. The initial list was culled to 25 programs that met three of the four criteria or had four or more public relations researchers as tenure-track faculty members. The second list will be referred to as well-established public relations programs. The universities in the sample represented primarily public, R1 institutions with significant research productivity, as well as several large private institutions. They range in size from just under 10,000 students to more than 50,000.

To better understand these programs, categories for further data collection were determined by best practices for doctoral education (CPRE, 1999) and master’s-level education in public relations (CPRE, 2012). To the degree that it was publicly available (via departmental websites and accessible graduate handbooks), the researchers also collected data regarding the degree name, degree specializations (relevant to public relations scholarship), the number of current students researching public relations, the number of listed public relations courses, and the number of public relations tenure-track faculty, as well as several curricular data points: pedagogy courses, research methods, and professional development. Among the challenges faced in collecting these data were the many variations in definitions to represent similar concepts among students, faculty, and program guidelines. For example, in order to adequately capture the breadth of scholarship constituting public relations, students and faculty were considered public relations researchers if they listed their research interest as public relations, strategic communication (not exclusively advertising/marketing), crisis communication, or risk communication or if they actively (within the past five years) published in a public relations journal (i.e. International Journal of Strategic Communication, Journal of Public Relations Research, Public Relations Review). Students and faculty were not included in the sample if their publications were exclusively in advertising, health communication, journalism, marketing, mass communication, media studies, political communication, science communication, social media, or other related communication subfields. Public relations courses reflected a similar definition, including strategic communication, crisis communication, and risk communication, but excluding health communication, communication theory, mass communication theory, etc. Incorporation of D&I language in the graduate handbooks served as an initial way to investigate this category and better understand where public relations theories could be taught.

In order to develop updated criteria for doctoral education in public relations, the researchers utilized a thematic analysis approach to examine and synthesize existing frameworks (e.g., McKinnon, 2014; Lindlof & Taylor, 2010). This included a close reading of the existing frameworks and best practices (as documented in Table 5), which contributed to the verification of existing criteria (CPRE, 1999) and the synthesis of new, literature-driven criteria. These criteria attain resonance (Tracy, 2013) through connecting aforementioned best practices in doctoral education, research and professionalization in academia, public relations pedagogy, and D&I —topics central to the success of doctoral students.

Results

RQ1: Where can students study public relations at the doctoral level?

The results of this investigation found 32 U.S.-based doctoral programs where studying public relations with expert faculty oversight was available, and 25 programs where studying public relations was clearly codified and supported (see Table 3). Programs ranged in their commitment to the discipline and established best practices, but findings supported the notion that there are a variety of options—geographic, interest-specific, and entry point/accessibility—that may allow for growth and expansion of the doctoral faculty pipeline through existing channels. The eight universities with the possibility for the study of public relations did not fit a different profile demographically or geographically, but had fewer faculty members researching public relations and fewer courses focusing on public relations topics. Of the well-established programs, most (17 of 25) only accepted students with master’s degrees into the doctoral program. Of the remaining seven, two universities strongly recommended a master’s degree, leaving only five programs that would admit students regularly with just a bachelor’s degree.


The 25 established public relations doctoral programs included a variety of degree names, the most common being mass communication (eight programs) and communication (six programs), as well as several instances of strategic communication and media & communication. This represents, in part, the historic split between programs paired with (for example) interpersonal communication and rhetoric in contrast to those connected to schools of journalism and mass communication (Wright, 2011). Within these, a variety of degree specializations or tracks represented the preferred coursework for public relations students. These included applied communication, corporate communication, public relations, and strategic communication, among others. Data on current doctoral students was not publicly available for many programs, but among those where it was, established programs averaged 4.7 currently enrolled doctoral students researching public relations. These programs had up to 13 students and between one and eight faculty members researching public relations and related topics. Even among the established programs, many had very few enrolled students listing specializations or a research focus in public relations, which may point to a problematic lack of recruitment or faculty focus in relevant areas.


RQ2: What do PR curricula look like in U.S.-based doctoral programs in communication and mass communication?

RQ3: How do these curricula align with best practices for U.S. doctoral education?

From a curricular perspective, the doctoral programs reviewed in this sample shared many similarities and reflected many existing best practices. For example, all programs for which assistantship information was available provided opportunities for gaining teaching experience. Additionally, each program required students to take at least one research methods course. At a baseline level, this ensured that doctoral students have the tools to develop humanistic or social science research skills, but it does not mean they have a deep exposure to public relations scholarship. Proseminars or similar professionalization courses were part of the curriculum for 19 of the 25 well-established programs and six of the eight other universities. Fourteen of 25 established programs and five of the eight other programs required a course in pedagogy (in several cases, combined with the professionalization course). Taken together, programs are prioritizing the research training aspect of doctoral work, but several may be potentially underemphasizing pedagogy and professionalization.

Public relations courses varied widely from program to program with public relations theory and crisis communication being the most popular. Well-established programs included 18 that offered more than one course specifically focused on public relations or related content, averaging just under 3.5 courses per university, with several not clearly having a relevant subject matter course listed. Even with these offerings, it was not clear that many doctoral students would have regular access to a sequence of regular public relations courses, even at several established programs. This was even more apparent at the other eight programs, which had up to three courses listed—most having just one.

RQ 4: How is D&I reflected in the curricula and policies of doctoral programs in PR?

D&I were evaluated in two ways: curricula and policies (see Table 4). First, curricula were examined by searching for a course in public relations with a focus on global PR, international PR, or culture in PR. For the 32 programs listed, 30 had accessible lists of courses offered. Of those 30, six had a course that reflected one of these three areas. Policies addressing D&I were examined by searching graduate handbooks for relevant content. Among programs where graduate handbooks were publicly available (19 of 32), only one included a formal diversity statement while two others referenced D&I as part of the program’s vision or values. For the other 16 programs, D&I terms only appeared as part of faculty research or grievance procedures. Despite the limitations of the data, it was evident that, on the whole, doctoral programs still did not demonstrate visible, tangible commitments to D&I through policies or courses—two straightforward avenues for such action.

Discussion & Implications
Scholars have pointed to challenges in the pipeline of doctoral programs generating graduates with expertise in public relations research (e.g., Botan & Taylor, 2004; Botan & Hazleton, 2006; Wright, 2011; Wright & Flynn, 2017), but these data support a more optimistic view. Students interested in pursuing a doctorate in public relations have more options than many faculty members might realize. That said, existing doctoral programs in communication and mass communication demonstrate openness to public relations and strategic communication scholarship, but not always with the depth necessary to provide a thorough understanding of existing research and theory in the discipline as part of scholars’ development. There is still, seemingly, a chicken-and-egg problem: Doctoral programs need more public relations faculty to teach additional public relations courses and move into administrative roles, but those new faculty cannot be trained without existing faculty in these programs. The crucial next step may not be establishing new doctoral programs, but rather ensuring that existing programs with the potential for growth in the public relations area (1) codify and formalize public relations and strategic communication tracks and courses, and (2) expand their use of existing best practices. Additionally, the findings point to possibilities for expanding access and inclusivity to improve D&I along multiple criteria. As the structures of doctoral education tend to magnify (rather than reduce) such inequity, doctoral programs must be proactive in addressing them (Gopaul, 2011).

What might these best practices look like? Beginning with the framework of the CPRE (1999; 2012) and supplementing with additional best practices from extant literature on doctoral pedagogy, the authors identified seven core competencies for public relations doctoral programs (Table 5). This includes three recommendations based on CPRE master’s-level recommendations (2012) and doctoral-level recommendations (1999): attaining (1) a deep knowledge of public relations research and theories, (2) advanced methodological training, and (3) pedagogical training. The findings and review of relevant literature led to four additional, emergent recommendations: (1) professionalization training to be a successful faculty member, (2) mentoring and networking support, (3) a clear, codified area or track for public relations doctoral studies, and (4) active, explicit support and metrics for D&I.

Programs that develop successful doctoral graduates focus on research expertise as well as pedagogical preparation, but they must also address the professional development needs of today’s graduate students—who may not always have the opportunity to learn about how to succeed as tenure-track faculty members on the job (Gardner, 2009; Gopaul, 2015; Holley & Gardner, 2012). Doctoral students need exposure to networks of researchers in order to secure tenure-track positions and build new partnerships for research (Saffer, 2015). Additionally, for public relations doctoral programs to thrive and grow, they should further establish themselves as clear, demarcated spaces as part of broader doctoral programs (Neuendorf et al., 2007). While the results indicated that many mass communication and communication doctoral programs have the potential to train public relations doctoral students, many fewer programs had public relations or strategic communication as an explicit area or track, and few had an assortment of public relations courses listed. Such codification works to prevent the loss of valuable programs when faculty retire or leave institutions, as well as to ensure opportunities at the doctoral level are clearly advertised to potential students. Programs must help students build their scholarly identities, nurture relationships within existing programs (among students and between students and faculty), and facilitate external networks with other graduate students and researchers in the field (Sweitzer, 2009; Wulff et al., 2004).

Finally, as D&I have been clearly outlined as significant challenges in communication and mass communication, more doctoral programs (including those in public relations) must begin the process of developing and integrating policies and curricula that support D&I in recruitment, graduate student policies, pedagogical training, exposure to theory and research, and—maybe most importantly—in visible support for doctoral students. To say that programs must begin this process is certainly not a slight to the exceptional scholarship and efforts of many faculty to bring D&I to the center of public relations research and pedagogy (e.g., Bardhan & Gower, 2020; Mundy, 2015; Place & Vanc, 2016; Pompper, 2007; Tindall, 2009b; Vardeman-Winter & Tindall, 2010; Waymer, 2012), but it reflects the lack of institutionalization of these values in the structures and processes that frame the doctoral experience. While rules or policies—written and unwritten—may shape the doctoral student experience, it is the faculty, graduate directors, and administrators who have the power and obligation to reshape these rules with an eye toward improving D&I (Gopaul, 2015). As the 2017 CPRE report notes, D&I efforts will be successful in the public relations profession when there is change at the educational level in terms of diversifying faculty, students, and changing the way we teach.

Limitations and Future Research Directions
As an exploratory study using publicly-available program data, this research has several limitations, a number of which point toward future directions for scholarship. This research does not address a range of important questions for U.S.-based doctoral education in the PR discipline: What challenges do today’s public relations doctoral students and doctoral faculty face? What do these groups see as areas of opportunity or improvement? What do both groups see as obstacles and opportunities for increasing D&I in the public relations faculty pipeline? Additional qualitative research could further explore these questions to deepen insights about best practices and better grapple with perceived barriers. While labyrinthian institutional requirements and processes for course changes and updates may explain some of this variety, it is clear that (1) no two programs are alike or include the same offerings, and (2) many graduate courses may exist that are never or rarely taught. The researchers attempted to investigate several other categories and factors, but the data was not publicly available for many programs. These included assistantship funding, program graduation data and placements, dissertation topics, and the knowledge or visibility of currently enrolled students and their research interests. Additional granular data must be collected to investigate how and whether the programs that provide the infrastructure for developing public relations doctoral students are fulfilling that potential, as well as to identify additional obstacles for student success. In particular, publicly available data related to D&I from a policy perspective was scarce. As it stands now, PR educators are not equipping students with D&I knowledge and skills (CPRE, 2018). Therefore, more research is needed to examine how doctoral programs can contribute to diversifying the PR curricula, recruit and fully support diverse faculty and students, and improve the overall school-to-work pipeline. Future research should consider generating additional data through surveys and interviews to more fully address these questions.

Conclusion
The discipline of public relations can only grow and thrive if an established pipeline consistently generates a diverse group of scholars that values the theories, questions, and approaches that answer a shared set of questions. This is not to say that public relations scholars should aim to replicate themselves or to only seek others like them (Toth, 2010), but that there is value in codifying the discipline and clarifying best practices to guard against contraction, confusion, or dilution. Building more robust public relations faculty units within specific doctoral programs helps to provide more opportunities for growth and development, as well as to strengthen ties and fill structural holes within the doctoral learning network (Saffer, 2015). Established programs develop and refine the curricula, courses, and specializations needed to prepare future faculty in public relations. More U.S. doctoral programs can and should move toward formalizing public relations tracks, as well as defining and measuring goals and strategies to increase D&I among faculty and doctoral students. In doing so, those managing the training and professional socialization of doctoral students must also assume the responsibility of limiting the transference of engrained inequities (Gopaul, 2011). The public relations industry’s lack of diversity is an area of growing concern and professional focus, but little improvement (Bardhan & Gower, 2020). This represents an industry-wide problem and numerous studies are pointing to education as the catalyst and leader for change (Brown et al., 2019; CPRE, 2018; Pompper, 2005). Improving D&I for students in public relations doctoral programs is an important part of this larger project.

Public relations is rich with a growing number undergraduate students. The discipline’s research is increasing in stature and eminently practical beyond the academy. As this exploratory study indicates, U.S. PR doctoral education is well positioned to continue its growth alongside the demand for practitioners, undergraduate majors, and faculty. Scholars must take advantage of this opportunity to further establish and formalize these successful practices—as well as to prioritize changing those that have been less successful to improve D&I for future scholars and scholarship.

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Appendix

Public Relations Doctoral Program Webpages



University

Doctoral Program Webpage
1.Alabama*https://cis.ua.edu/cis-doctoral-program/
2.Central Florida*https://www.ucf.edu/degree/strategic-communication-phd/
3.Colorado-Boulder*https://www.colorado.edu/cmci/aprd/phd
4.Connecticuthttps://comm.uconn.edu/grad/phd/#
5.Duquesne*https://www.duq.edu/academics/schools/liberal-arts/academics/departments-and-centers/communication-and-rhetorical-studies/graduate-programs/phd-in-rhetoric
6.Florida*https://www.jou.ufl.edu/graduate/phd/
7.George Mason*https://communication.gmu.edu/programs/la-phd-com
8.Georgia Statehttps://communication.gsu.edu/public-communication/
9.Georgia*https://grady.uga.edu/academics/ph-d-degree-program/
10.Howardhttps://communications.howard.edu/index.php/ccms/
11.Kentucky*http://ci.uky.edu/grad/phd-communication
12.Maryland*http://www.comm.umd.edu/graduate/overview
13.Miami*https://com.miami.edu/phd-communication/
14.Michigan Statehttps://comartsci.msu.edu/academics/academic-departments/advertising-public-relations-journalism-media-information/graduate
15.Minnesota*https://hsjmc.umn.edu/graduate/degree-programs/phd-mass-communication
16.Missouri*https://communication.missouri.edu/graduate-program
17.North Carolina*http://hussman.unc.edu/phd
18.North Carolina State*https://crdm.chass.ncsu.edu/
19.North Dakota Statehttps://www.ndsu.edu/communication/programs/doctoral_program/
20Oklahoma*https://www.ou.edu/gaylord/graduate/ph-d
21.Oregon*https://journalism.uoregon.edu/academics/graduate-programs/media-studies-phd
22.Penn State*https://www.bellisario.psu.edu/graduate/ph.d.-in-mass-communications
23.Purdue*https://www.cla.purdue.edu/academic/communication/graduate/areasofstudy/publicrelations.html
24.South Carolina*https://www.sc.edu/study/colleges_schools/cic/academic_programs/phd/mass_communication_phd/
25.Syracuse*https://newhouse.syr.edu/academics/mass-communications/
26.Templehttps://klein.temple.edu/academics/media-and-communication-doctoral-program
27.Tennessee*https://cci.utk.edu/phdprogram
28.Texashttps://advertising.utexas.edu/graduate/advertising-phd-program
29.Texas A&M*https://liberalarts.tamu.edu/communication/graduate/about-the-doctoral-program/
30.Texas Tech*http://www.depts.ttu.edu/comc/graduate/phd/
31.Virginia Commonwealth*https://robertson.vcu.edu/graduate/strategic-public-relations/
32.Wayne State*http://comm.wayne.edu/phd/index.php

*These universities represent “well-established” PR programs that meet three of the four criteria.

Program Qualifying Criteria: 

32 programs met at least 2/4 (potential), 25 met at least 3/4 (well established)

  1. A degree or a track/focus area in public relations or strategic communication (or similar)
  2. A curriculum (at least two) courses in public relations or strategic communication
  3. At least one current, tenure track faculty member who has published in public relations journals* in the past five years (or self-identifies as a PR researcher^ in their university bio)
  4. At least one current Ph.D. student researching public relations or strategic communication, defined by publishing in public relations journals* or by self-identifying as a PR/stratcomm researcher^ in their university bio

* “Public relations journals” were defined as the International Journal of Strategic Communication, Journal of Communication Management, Journal of Public Interest Communications, Journal of Public Relations Research, Journal of Public Relations Education, PR Inquiry, Public Relations Journal, and Public Relations Review.

^ Self-identified research topics included public relations, strategic communication (not exclusively advertising/marketing), crisis communication, or risk communication.

© Copyright 2022 AEJMC Public Relations Division

To cite this article: Capizzo, L., Vasquez, R., & Jun, H. (2022). A Shortage of Excellence? An Exploratory Study of U.S. Doctoral-level Education in Public Relations. Journal of Public Relations Education, 8(1), 76-115. https://aejmc.us/jpre/?p=2846

Public Relations Graduates’ Perceptions of Their Degrees and Careers: A Five-University Survey

Editorial Record: Original draft submitted January 10, 2020. Revised March 30, 2021 and May 20, 2021. Accepted June 7, 2021. Published March 2022.

Authors

Kenneth D. Plowman, Ph.D., APR
Associate Professor of Communications
School of Communications
Brigham Young University
Provo, UT
Email: kenneth_plowman@byu.edu

John E. Forde, Ph.D., APR
Professor, Communication
Mississippi State University
Starkville, MS
Email: jforde@comm.msstate.edu

Brad L. Rawlins, Ph.D.
Director, School of Media and Journalism, Arkansas State University
Jonesboro, AK
Email: brawlins@astate.edu

Gemma Puglisi
Assistant Professor
School of Communication
American University
Washington, DC
Email: puglisi@american.edu

Judy VanSlyke Turk (Deceased)
School of Media and Culture,
Virginia Commonweatlh University
Richmond, VA
Email: jvturk@vcu.edu

Special Editorial Note: 

The authors dedicate this paper to the memory of our amazing colleague, Judy VanSlyke Turk. Thank you, Judy, for your insight, talent, and collaboration. We will miss you.

Abstract

The numbers of public relations majors and available positions in the field continue to rise. However, many public relations alumni continue to have challenges finding these positions in the field and some choose to leave the profession after working in the field. Findings from this public relations’ alumni survey explored the reasons why students major in public relations, the challenges to secure employment in the field upon graduation, and why they leave or stay in the profession. There were significant differences between gender in a variety of areas. Overall, just over one-third of respondents said they definitely or probably expected to spend their professional careers in public relations, but about three-fourths of those surveyed expressed satisfaction toward their degrees and the public relations profession. Educators and practitioners should work together more closely to train students who can successfully enter and remain in the public relations profession.

Keywords: perceptions of public relations degrees, curriculum, perceptions of public relations, perception of degrees, public relations alumni

Introduction

Public relations has grown in virtually all facets in recent years, including opportunities in the profession and related fields, college degree programs, and numbers of classes. Many studies have been conducted on perceptions of the field by practitioners, educators, and students. However, few studies have specifically targeted alumni in public relations and focused on degree and career satisfaction and suggestions for curriculum improvements that could lead to enhancements for the profession. Many graduates of public relations programs never work in the public relations profession or leave the field. The major focus of this study is on public relations alumni perceptions of their education and professional experience, and this study includes responses from alumni in and out of the field to fill in some gaps in the research. This expansive survey research is based on a longitudinal study completed over the course of three years that initially started with focus groups and interviews.

Literature Review

Social Exchange and Identity Theories’ Application to PR Students and Alumni
Social exchange researchers have explored the connection between people’s motivation to obtain a reward in exchange for something of value (Homans, 1961), whether it be tangible or intangible. Additional studies have concluded that motivation of expected returns will impact an individual’s voluntary actions (Blau, 1964). Levine et al. (2010) stated that for the most part people are satisfied with their relationships when the rewards exceed the cost, and they continue in those relationships where investments lead to projected growth. In turn, what results is commitment forming between the exchange partners of employers and employees (Lawler et al., 2000).

Social exchange research expanded to real-world interactions including students and universities (Yucel-Aybat et al., 2018), as well as employer and employee exchanges (de Jong et al., 2009; Eisenberger et al., 1986). One study found that college students were motivated to choose a specific major based on factors they value most including personal value, interests, pay, interest, and ability to do the coursework, career activities, and job availability/location (Wright, 2018). Another study found that employees’ motivation stems from the opportunity to develop exchange relationships with organizations through organizational support and leader member exchange (Wayne et al., 1997). Eisenberger and colleagues (1986) argued that those perceptions correlate with employees’ commitment to the organizations for which they work.

Additionally, social identity researchers (Fiske & Ruscher, 1993) noted that social identity theory explicates that individuals categorize other individuals into in-groups and out-groups based on such criteria as ethnicity, nationality, gender, age, occupation, or the like and such organized groups provide individuals with meaning (Amiot et al., 2007) and a sense of belonging (Fiske & Taylor, 1991). Students and employees who study public relations belong to a group of individuals with a similar social identity, but as other studies (Cialdini et al., 1976; Crisp et al., 2007) established, self-categorization can decrease or increase motivation and emotion depending on the social group’s successes or failures.

Perceptions and Attitudes of Public Relations Students
Various studies have considered perceptions of public relations students, including their roles as leaders in the field and future professionals (Duffy et al., 2012; Gallicano et al., 2012; Quesenberry, 2016). In 2005, Sha and Toth stated at the time that “very little research” had analyzed students’ views on future careers (p. 94). They found that 62.6% of students in public relations thought they would be working in public relations 10 years after graduating. Many respondents also expressed a major interest in work-life balance, including flexible working hours. These authors emphasized the necessity to “demystify” the public relations workplace that is “even critical, to the survival of our field” (p. 99).

Other authors have studied student attitudes toward careers that indicated 60% expected to be promoted within a year of starting to work, and over half said they would counsel top management in their ideal jobs (Farmer & Waugh, 1999). Additional studies have reviewed student perceptions toward the profession in general before they entered the field (DeRosa & Wilcox, 1989; Morton, 1989). In a more recent related study (Fullerton & McKinnon, 2012), a nationwide survey of college students who are members of Public Relations Student Society of America chapters found a mix of attitudes and perceptions of the public relations industry. A large majority of students believed their college degrees had prepared them well for a career in public relations. Yet, many were still concerned about finding a job after graduation. A third-person effect was detected in that students believed that the negative media portrayals of the PR industry had more effect on others than it did on them.

Job Satisfaction in the Public Relations Field
Researchers have addressed job satisfaction of those working in public relations, regardless of educational background and time in the profession. Various scholars have analyzed overall career satisfaction, especially related to communication and commitment to careers (Duffy et al., 2012; Eisenberger et al., 1997; Pincus, 1986; Pincus et al., 1990; Wolniak & Pascarella, 2005).

Kang (2010) studied conflicts in public relations careers with a focus on ethics and found that ethical problems link directly to job dissatisfaction. Other studies have considered millennials working in public relations. Gallicano et al. (2012) found that these young workers were generally satisfied with their positions. Blum and Tremarco (2008) discovered a link between job satisfaction and employees’ perceptions of whether organizations were following their corporate values. These researchers emphasized the importance of employees feeling connected to the employer through shared values.

Multiple studies have examined job satisfaction differences between males and females working in public relations (Park, 2003; Serini et al., 1997, Wright et al., 1991). In the latest research above, Park (2003) conducted a survey of 40 questions focusing on self-perceptions. Regarding opportunity equity for different genders, the study found no occupational consensus between government and corporate practitioners. However, government practitioners emphasized gender equity more than corporate practitioners. In addition, women in corporate organizations were less satisfied with their salaries and opportunities for advancement than men, but there was no difference in this immediate aspect in government organizations.

Rupprecht (2011) examined work satisfaction of practitioners and developed focus areas of personal growth, recognition, community, trust, and respect. This was a qualitative and phenomenological study looking at composite textual and structural descriptions of phenomena. Rupprecht found that the leader of an organization sets the tone and had great impact on the happiness of employees. Participants also were happier if they felt they made a difference and they were respected and valued for their contributions. Participants also enjoyed feeling part of a team and had a sense of community in a workplace where people could connect to one another. They also thrived in an autonomous workplace where there was a spark to creativity, passion, and excitement as well as experiencing personal growth in the variety and types of work they were engaged in.

Satisfaction with the College Degree
Various studies have considered degree satisfaction of alumni. Pike (1993) found that satisfaction with college was positively correlated to later perceived learning. Pike (1994) later found that college satisfaction also was related to work experiences and career satisfaction. Still another related study concluded that alumni who were satisfied overall with their college experience expressed satisfaction with classroom experiences and social situations (Sanusi, 2007). Another group of researchers found a relationship between graduates’ perceptions of employment preparation and their degree satisfaction. This satisfaction may also positively impact later donations (Martin et al., 2000). Others expressed broadly that alumni surveys and input can provide very useful information for educators related to college experiences and preparation for work (Cabrera et al., 2005).

Satisfaction with the Public Relations Degree
Very few scholars have investigated specifically the satisfaction of alumni with public relations degrees. Rybacki and Lattimore (1999) expressed that program assessment for public relations programs should definitely include alumni surveys and other related sources. Almost half of those included in this study said they used alumni surveys as part of their assessment programs. Richardson (1993) surveyed alumni from the University of Tennessee, which included some communication majors. Generally, they were satisfied with their educational experiences related to developing cultural understanding, verbal skills, and social skills. Todd (2012) studied the perspectives of millennial communication graduates based on their job skills and professionalism. Most of these respondents perceived themselves as above average or even outstanding. The annual survey of graduates from communication programs conducted by Becker et al. (2012) focused on job satisfaction, salary, and post-graduation employment. About two-thirds were glad they had chosen to major in journalism or communication, and about one-fourth regretted the choice of major. Approximately 60% felt adequately trained for the job market (including having updated professors and courses with appropriate skills taught), but just under 28% expressed regret on their career choice. This study provided some specific details on public relations graduates: almost three-fourths were employed full time and the median salary was $33,000.

Public Relations, Advertising, and Other Communication-related Education
One study conducted by DiStaso et al. (2009) highlighted that both the numbers of public relations jobs and the amounts of money spent on public relations functions were increasing. The stature of the field also was growing within organizations. The public relations profession itself was becoming a more strategic function and involved more counseling and involvement in decision-making processes. In addition, training and leadership roles of the field were showing an increase, including focus areas of research and ethics implementation. The authors questioned whether degree programs were keeping up with these trends.

Opinions as to how well colleges and universities prepare new graduates for the public relations field are often determined by educators’ understanding of the field in its current state. Studies indicate the vast majority of practitioners typically have earned a bachelor’s degree: 94.5% (Rentner & Bissland, 1990) and 99% (DiStaso et al., 2009). Statista (2014) found that almost 52,000 degrees were awarded in journalism and mass communication programs in 2012-2013, with approximately one-quarter of the majors in public relations, advertising, or closely related areas or combinations. However, Todd’s (2014) research showed that supervisors rate millennial students as having below average writing skills, with 38% of supervisors suggesting that students should be required to gain more writing practice prior to graduation. Again, this finding demonstrates the importance of educators understanding the knowledge, skills, and abilities necessary to prepare majors for potential success as they transition into the profession.

A general trend in communication education is toward specialized subfields within advertising and public relations education (Quesenberry, 2016). In fact, business leaders, educators, and students agree that specific knowledge is more important than being a generalist (Schelfhaudt & Crittenden, 2005). Neill and Schauster (2015) surveyed professionals in both advertising and public relations to discover what core skills are needed in practice and any gaps in education. They found the most common skills needed in the field are storytelling, business, strategic planning, presentations, math, and client relations. A common specialization for both fields is social listening and community management. Business skills for public relations and advertising students included statistics, financial documents, and budgeting as well as an understanding of business vocabulary and challenges. Regarding specialization, students need real-time technical training, strategic thinking, and problem-solving abilities through both theory and critical thinking courses. Technical skills in digital media were reinforced as a need in an earlier study by Kim (2012) that covered journalism, advertising, and public relations and characterized these broadly as digital media communications. This would now logically and obviously include the various uses of social media so prevalent in public relations practice.

From an advertising and business perspective, gender issues have also been a topic connected to education. McMillan (2016) found that women are most likely to be found in communication and least likely in business. This finding was confirmed in earlier research. Four different majors were investigated: advertising and public relations, marketing, English, and consumer sciences. Men were at their highest level at 62.5% in marketing and women were highest in consumer science at 81%. Women comprised 63.5% of undergraduate students in journalism and mass communication programs, which normally include public relations majors (Windels et al., 2010; Windels et al., 2013).

Many studies have been conducted focusing on educators’ and practitioners’ perspectives, but again few have been targeted toward graduates. Much research has been conducted on employers’ expectations of public relations graduates entering the workforce (Brody, 1988; Brody, 1990; Wakefield & Cottone, 1987) and specifically on whether alumni were educated well enough in specific areas, including writing (Cole et al, 2009; Hardin & Pompper, 2004). Other studies have provided an overview of educator and practitioner educational priorities and perspectives, often highlighting differences in desired focus areas (Sohodol, 2010; Sriramesh & Hornaman, 2006; Stacks et al., 1999). Todd (2009) added in another study that public relations professionals generally value hands-on learning more highly than educators.

The Commission on Public Relations Education (CPRE, 2006; 2017) reported that practitioners and educators often agree on many areas that should be included in public relations degree programs. These two reports included recommendations for specific study in oral communication, writing, critical thinking, individual initiative, and overall positive attitude development. They added that business skills, behavioral science, global understanding, public relations ethics, technology use, and diversity also should be taught. Ragas et al. (2015) found in a study of Arthur W. Page senior communicators that understanding of various business areas was highly valued by employers and contributed to higher salaries for these public relations practitioners.

Need for Research on Perceptions of Public Relations Graduates
Few scholars have targeted their research efforts toward public relations graduates’ perspectives on what should be included in degree programs. Gale and Bunton (2005) found that public relations and advertising alumni who completed ethics courses were more likely to consider ethical issues when they entered the workforce. In this study, 56% of those surveyed were working in communication, which was actually an increase from a previous study that showed 46.5% working in the field (Becker & Engleman, 1988).

Based on the literature reviews considering perceptions and attitudes of public relations students, job satisfaction in the public relations field, satisfaction with the college degree, and public relations education, the following research questions were developed. Gender differences were considered for all the research questions.

Research Questions:
RQ 1: What values of social exchange and social identity motivated alumni to complete a degree in public relations?

RQ 2: Where have public relations graduates worked since graduating and do they plan to continue their careers in the same field? If so, what successful social exchanges to include gender motivate them to stay in the practice?

RQ 3: For those who no longer work in public relations, why did they leave the practice, and would alumni recommend public relations degrees and careers to others who wish to identify personally and socially as a practitioner?

Method
Five faculty members, all representing different universities, started with focus groups of interviews with alumni from their individual programs. The results of that research were incorporated into one survey concentrating on the perceptions of public relations graduates concerning their degrees and the field. Graduates from each location were targeted directly by faculty at each location through individual email lists and alumni associations when possible. In addition, social media channels (including LinkedIn, Facebook, and Twitter) were used to encourage broad participation in the study from targeted alumni. This was an online survey available to all alumni from any of the institutions through one link. The research started with interviews and focus groups in 2015 and extended to actual surveys after that — with final analysis of data in 2020. Multiple follow-up messages were sent by researchers to enhance feedback. The survey was completed through Qualtrics, and Institutional Review Board approval was obtained from all five universities.

Forced-choice questions with rankings were included as well as qualitative open-ended questions. Multiple questions were the result of previous related research from focus groups and interviews conducted by the same researchers. Participants were given the opportunity in many instances to add qualitative extended comments to closed-ended questions.

Findings
Overall, 659 respondents completed the survey from all of the universities included. Of those indicating gender (n = 647), almost two-thirds were female (n = 412, 63.7%) and just over one-third were male (n = 235, 36.3%).

Based on the 644 who indicated their age, younger alumni tended to respond in this study. Ages 21-40 were listed by 463 (71.8%), while ages 41 and over were listed by 182 (28.3%).

For the 655 indicating their university, responses were as follows: Mountain West private university (n = 346, 52.8%), Southern public university #1 (n = 174, 21.9%), Mid-Atlantic private university (n = 57, 8.7%), Mid-Atlantic public university (n = 41, 6.3%), and Southern public university #2 (n = 37, 5.6%).

Just over a third had earned advanced degrees (n = 237, 36.0%). The top two graduate areas were identical in number of responses: master’s in a communication-related field (n = 54, 22.8%) and MBA (n = 54, 22.8%). These were followed by JD (n = 26, 11.0%) and MPA (n = 25, 10.5%). (Percentages here are based on the 237 who indicated they completed a graduate degree).

Specific explanations are included for each research question below and based on applicable survey questions. Because of numerous responses on open-ended questions and multiple responses by many alumni, theme or sub-theme totals will not equal the total number of overall responses for each question. In addition, qualitative summary figures are estimated as close as possible and could be skewed slightly based on uncommon abbreviations, misspelled words, or similar response irregularities from respondents. Each open-ended segment of all questions was reviewed thoroughly by analyzing all responses and placing them in similar categories. In addition, percentages are based on responses for each question as well as broader themes.

RQ 1: What values of social exchange and social identity motivated alumni to complete a degree in public relations?

The first question in the survey was an open-ended inquiry of why respondents first chose to study public relations. A thematic analysis of the 632 responses indicated that many of the alumni were attracted because of the skill sets in the profession, including writing (n = 153, 24.2%), strategizing and planning 8.9% (n = 56), applying creativity, (n = 40, 6.3%), oral communication 5.5% (n = 35) and design (n = 19, 3.0%). Additionally, other respondents commented specifically on the diversity of jobs in the field (n = 7, 1.1%).

Many graduates (n = 86, 13.6%) indicated choosing the field because they liked working with people, were good with people, were attracted to persuading others, or the field seemed to fit their personality. Many respondents indicated they changed their college major to public relations from other areas they perceived to be a less appropriate fit, such as business in general (n = 73, 11.6%), journalism/news reporting (67, n = 10.6%) marketing (n = 41, 6.5%), broadcasting (n = 28, 4.4%), English (n = 16, 2.5%), advertising, (n = 14, 2.2%), and law (n = 14, 2.2%).

Public relations graduates were asked on a scale of 1 (not at all) to 5 (definitely) what factors motivated them toward completing the public relations degree. Respondents indicated dominant motivating factors were, in order of ranking: writing skills gained, enjoyed the classes, the broad application of the major to other fields, problem solving opportunities, and the diversity of public relations career choices. (See Table 1.)

Females were more likely to rate numerous factors on degree completion higher than males overall. According to an independent sample t-test analysis, females rated the following factors higher: diversity of career, emphasis on relationships, enjoyed classes, layout and design knowledge, planning skills gained, positive role of public relations in society, and travel opportunities. Males only rated one factor higher, relationship of field to business, but it was not significantly higher. (See Table 1.)

RQ 2: Where have public relations graduates worked since graduating and do they plan to continue their careers in the same field? If so, what successful social exchanges to include gender motivate them to stay in the practice?

When asked to list the top five public relations jobs they hoped to gain after graduation, 74.5% identified corporate public relations and 73.7% identified agency/firm in their top five choices. Rounding out the top five choices were nonprofit/association (50.2%), special events (48.4%), and entertainment (39.4%). Working in government (n = 252, 38.2%) and university public relations (n = 248, 37.6%) were close behind. Several respondents did not intend to find a job in public relations: 93 selected this as their first option (14.1%), while 144 chose this option in their top five (21.8%). A t-test analysis found that males were more likely to prefer a starting job in corporations, t(447) = 3.43, p < .01, while females were more likely to prefer positions in fashion, t(132) = 1.98, p = .05, nonprofit, t(325) = 4.31, p <. 001, and special events organizations, t(176) = 4.71, p <. 001.

The first job after graduation was very often something not in public relations; 44.9% (n = 296) of respondents found jobs in other fields. For those whose first job was in public relations (n = 357), they were most likely in agencies/firms (n = 95, 32.1%), corporations (n = 63, 21.3%), or nonprofits/associations (n = 50, 16.9%). Another 8.4% of alumni went straight to graduate school (n = 25), and 12.5% (n = 37) identified an “other” position in public relations. Respondents selected job categories and the responses were cross tabulated by gender to identify differences. Because the data were categorical, a Chi-Square analysis was conducted and found that there were differences between where males and females found positions, χ2 (13, N = 646) = 37.39, p < .001. Specifically, males were more likely to find positions in corporations while females were more likely to find positions in government and nonprofit organizations.

Ultimately, 438 of the 659 respondents found employment in the field of public relations (66.5%). When the 93 respondents are subtracted who did not intend to look for a job in public relations, the percentage of those seeking jobs in public relations rises to 77.3%. The majority (n = 331) found a public relations position within a year (50.2% of all respondents, and 58.4% of those seeking public relations jobs). Another 56 (8.5% and 9.9% respectively) found a position by their second year, 38 (5.8%, 6.7%) between two and five years, and the remaining 13 (2.0%, 2.3%) after five years. At the same time, a majority of the respondents (n = 358, 63.9%) have held jobs other than public relations since graduation.

A minority of respondents in this study, 37.5% (n = 243), said they definitely or probably expect to spend their professional career in public relations. Of the 648 respondents to this question, 17.6% were unsure (n = 114), and 44.9% said they would probably not or definitely not spend their careers in public relations (n = 291). Females were significantly more likely to respond favorably about spending their careers in public relations, t(640) = 5.95, p < .001. More than 43% of females responded that they would definitely/probably continue their careers in public relations (n = 177), with 20% unsure (n = 82) and almost 37% responding definitely not or probably not (n = 150). Meanwhile, only 27% of males responded that they would definitely/probably continue their careers in public relations (n = 64), 13% were unsure (n = 30), and 60% indicated definitely not/probably not (n = 139).

The alumni remaining in the public relations field (n = 270) primarily stayed because it was an enjoyable career, gave them a flexible career path, and they found opportunities for advancement. Making a lot of money and traveling were not as high on the list for motivating factors to stay in the field. Females, however, were significantly more likely to indicate traveling as a motivating factor, t(253) = 2.35, p < .05. (See Table 2.) Under the “other” category, respondents listed additional reasons such as the possibility of making a difference, using creativity in the job, and connecting with people.

RQ 3: For those who no longer work in public relations, why did they leave the practice, and would alumni recommend public relations degrees and careers to others who wish to identify personally and socially as a practitioner?

The most prevalent reason indicated for leaving the public relations profession (n = 259) was that respondents found career choices that were more preferable or paid better, or they could not find a public relations position. Other less important factors were limitations on geography, impact of significant others’ career choices, boredom with the field, feminization of public relations, and being relieved of a position in public relations. (See Table 3.)

Within the “other” category of why they left the field, there were 102 responses. The most popular was to be at home more with the family or to start a family (n = 39, 38.2%). Pursuing a graduate degree (n = 10, 9.8%) was listed as another reason some left the field. Others indicated they became disillusioned with public relations practice because what they found in the “real world” did not coincide with what they learned in college.

There were several significant differences between males and females on why they chose to leave the practice. A t-test analysis showed that males were more likely to leave because of other career choices, better paying jobs, being bored with their public relations position and the feminization of the field. Females were more likely to leave the field because they could not find a position, geographic limitations and significant other’s career limited their opportunities. (See Table 3.)


When asked if they would recommend a degree in public relations to college students, a vast majority (n = 489, 75.3%) of the 649 respondents for this question said they would. A relatively small number (n = 74, 11.4%) indicated they would probably not recommend or definitely not recommend the public relations degree.

While a minority of respondents expect to continue careers in public relations, a sizable majority of the 650 respondents on a separate question recommend it as a career path. A total of 70.3% (n = 457) would definitely recommend or probably recommend a public relations career to others entering college, while 13.7% (n = 89) would probably not or would definitely not recommend the career. Females were significantly more likely to recommend a public relations degree, t(442) = 3.22, p < .001, and a career in public relations, t(456) = 4.03, p < .001, according to a t-test analysis.

In a summary open-ended question, numerous alumni (n = 171) responded as to why they would or would not recommend public relations as a degree or career. Many alumni (n = 61, 35.7%) indicated in this open forum that they enjoyed their degrees and felt very prepared for work and related later activities. Many mentioned again the broadness of the degrees in public relations and the application to many other fields. Within these responses, some indicated the value of writing, speaking, strategic thinking, and other specific skills. This sentiment was especially true among respondents who were no longer working in public relations, as evidenced by these specific quotes:

“While I am not still working in Public Relations, I still hold my degree and what I learned to be extremely valuable. It has allowed me to better understand the customer experience and to have valuable skills, especially writing skills, and I have been able to utilize that knowledge throughout my career.”

“Many of us majored in PR not because we wanted to be PR professionals (I never did), but because it was a good broadly applicable field of study that could serve as a springboard to a wide variety of grad programs or other careers.”

“As a wife and mother who worked as a newspaper editor for 10 years right out of college, then stayed home to run the family business, I found that Public Relations gave me a broad experience base that I have used for volunteer work and to support my husband’s business. I have served on boards and committees in the community and have organized community-wide events which I am not paid for. My degree has been used constantly and consistently through the years. I understand the connection between people and tasks and how to manage the media. I am so glad that I majored in PR! I have developed and managed relationships and friendships with ethics and integrity. I believe that if I chose to work outside my home, I would have little problem getting a job. I have so many skills and understanding of how business and the community work.”

Additional respondents (n = 23, 13.5%) indicated that business, marketing, or other related areas should be emphasized more in public relations curricula. Of those replying, many said they had ended up working in positions that were blended or included more specific business areas with public relations. This quote is representative of this sentiment: “I believe there is too much distinction between PR and other Comms/Ad/Branding/Marketing disciplines. Same goal . . . slightly different tools. I work, live and breathe in the space shared by ALL the MarCom fields . . . but don’t consider myself working in PR.”

Another segment of respondents (n = 19, 11.1%) stated that they were frustrated with their degrees, felt unprepared for work, or did not feel their educational backgrounds painted an accurate career picture. Many of these replies indicated that some of their perceived inadequacies were not understood until they entered the field. They expressed it would have been much better to know these challenges while still in school. Some of these respondents who expressed various frustrations still liked their degree programs overall.

Throughout the study in various questions, alumni indicated they would have liked more training and emphasis on social media. In fact, many of their titles listed (which is beyond the scope of this article) indicated social media or similar terms in their titles. However, many did express that social media was not in existence when they were in school. Additionally, dozens of alumni stated they learned the realities of public relations through internships, which often either cemented their major decisions or motivated them to pursue other areas. Others expressed that they either needed more internships while in school to understand the field or they needed more help from faculty and others locating appropriate internships.

Discussion
Three major themes emerged over the five-year period of the study and will be discussed more in-depth: why practitioners stay in the field, why they leave, and what directions this study suggests for public relations curricula. The three areas are obviously intertwined.

Why They Stay
The broadness of the public relations curriculum encourages some to stay in the field and others to leave. The study indicates that public relations may be perceived as a new general liberal arts program in many colleges. Educators and practitioners should determine if this broadness is positive or negative. Many alumni seem to be using the degree to hone writing, speaking, strategic planning, research, technology and other skills and knowledge that they then apply in other career fields. Many college students are simply striving to graduate and then decide what specific careers to pursue. Educators should consider that many of their students likely do not plan to pursue public relations careers at all, but they plan to use the knowledge, skills, and abilities gained in the degree to work in other fields. Practitioners should consider if it matters that that many of their current and future colleagues probably plan to work in other professions eventually, many of which are very related to public relations (but not specifically in the field).

Since many respondents seemed to enjoy the specific work in public relations positions overall, and others indicated job flexibility as a major advantage, employers should emphasize these elements when possible in recruiting and hiring for public relations positions. Within reason, practitioners should emphasize the enjoyment and impact of the work. In addition, employers providing flexible hours and more telecommuting might attract and keep quality practitioners who have other career options. However, the reality of often long hours and hard work should be explained as well to provide an accurate picture of the profession to reduce misperceptions as graduates enter the field.

Another major factor for those staying in the public relations field or planning to stay was that many alumni felt they could advance in the field. This perception should be emphasized more by employers to indicate that new employees will not be stuck in entry-level positions if they produce quality work. If there is hope for quick and important advancement, perhaps younger practitioners would stay in the field. Increased pay and potential broader supervisory roles incorporating public relations also could be emphasized.

Why They Leave
At first consideration, it would seem negative that many in this study did not plan to stay in public relations. Just 37.5% said they either definitely or probably would stay in the field. However, over 75% of respondents said they would definitely or probably recommend the public relations degree, and over 70% of alumni in this study said they would definitely or probably recommend working in the field. Apparently, most do not feel negatively toward the degree or the field; they apply the knowledge, skills, and abilities gained in public relations education and practice often to much broader career aspirations.

Naturally, challenges arise for practitioners and educators when many public relations graduates who have majored in public relations (and value the degree and career overall) leave for other opportunities they perceive will provide more advancement opportunities or enjoyment. Lawler and Yoon (1996; 1998) researched social exchange theory and concluded that frequent positive experiences have a long-term impact on creating feelings of relational cohesion and commitment. These social exchange experiences and feelings of cohesiveness, in turn, may influence a graduate’s decision to remain with their current employer rather than pursue more profitable employment opportunities elsewhere. To decrease the number of alumni who leave the field, employers, educators, and entities creating public relations practitioner networks must find ways to strengthen favorable perceptions by public relations alumni of their social identity within the public relations sphere. Additionally, they must offer social exchange opportunities that will increase graduates’ understanding of their role’s relevance, the valuable contributions they make, and their sense of belonging within the public relations industry. Since just over one-third of the survey’s respondents expressed a desire to stay in the field, public relations leaders and employers need to determine whether or not the actual human capital drain of losing talented practitioners is significant enough to be worth addressing.

Also, the disconnect between the large numbers of majors and the number of available positions in public relations should be considered by educators and practitioners. Public relations continues to be an academic growth area – because of all the tuition revenue it generates – but there should be enough jobs in public relations or closely related fields for graduates. Torossian (2011) cited public relations as the fastest growing communications segment. Another related challenge is that some of the jobs in public relations are being filled by those who did not study public relations. Educators need to work more closely with practitioners to better prepare exemplary public relations majors to be the prime candidates for these positions. Employers could also enhance professional development and growth to develop future leaders and address attrition.

Many alumni also indicated that public relations offers graduates the opportunity to enter the field, then “stop out” (especially to raise a family), and then possibly return to public relations employment. Some of these respondents indicated they planned to eventually return to the working world, possibly in public relations or a related field. This stop-and-start option could be viewed by educators and employers as a positive opportunity for certain types of employees, although the frequent turnover in positions potentially makes management much more complicated.

Differences Between Male and Female Alumni Responses
Overall, females were more enthusiastic about studying public relations and staying in the field. This result may not be too surprising considering the higher percentage of females studying and practicing public relations. Females rated several reasons at a higher rate for studying public relations than their male counterparts and were significantly more likely to stay in public relations as a career and were more likely to recommend studying public relations and public relations as a career choice.
The reasons for choosing to leave the practice suggest that males choose to leave for better pay, other career choices, and because they were no longer interested in the field. These reasons are consistent with other research on gender differences, particularly the trend to seek more money and more competitive jobs (Andsager & Hust, 2005). Females were more likely to respond that they left because they could not find the right position, geographic limitations, or because of the career of their significant other. The findings suggest that males often make the decision to leave based on their choices for careers and females are more influenced by other factors that are more outside their control. This finding could use more research to dig deeper into these preliminary results.

Curricular Updates
More than ever, public relations educators must understand what is necessary to prepare their graduates for gainful employment in public relations and related fields. Based on this study’s findings, educators should think more broadly about career fields for which they can prepare students. Many public relations graduates will never work in or will leave the field, either by choice or accident; however, overall they value their education and feel prepared for numerous other careers because of their public relations degree.

Because many alumni eventually work in business-related fields (either as part of their public relations duties or in other positions), it is evident that business courses should be part of the public relations curriculum, either as requirements or electives. Marketing and management are two of the most obvious and often mentioned specific areas needed, but an understanding of finance, economics, and accounting has become necessary as public relations functions (especially at the highest levels) integrate with organizational business roles.

This study also suggests strongly that more curricular attention should be paid to emerging technologies, including social media, which from a communication management perspective should be led in organizations by public relations professionals with expertise in communication channel selection and analysis. Public relations educators must determine whether social media elements should be embedded throughout current classes, if these tools should be taught in separate classes, or if a blended approach should be implemented. In any case, overall technological and social media expertise for graduates must be made a high priority lest another field take the leadership role in managing organizations’ social media programs.

Alumni stressed that writing still should be emphasized in public relations education. A love or enjoyment of writing encouraged many to enter the field, and they say the ability to write well in various formats often determines career success.
Alumni overwhelmingly emphasized that students should complete internships. Typically, those who interned were glad they did and said they should have done more, and those who did not intern wished they would have. Not only do internships provide work experience, portfolio materials, and potential job references, but these experiences also offer students a realistic view of the public relations workplace. Many respondents alluded to not knowing what the professional environment was like in certain types of organizations (such as firms/agencies or corporations) before entering the profession. Completing more internships in diverse areas of public relations practice would provide a more realistic view of where graduates feel they would best fit. In many cases, the work in the field is similar but the different venues impact career satisfaction greatly. For example, there is very often a different “vibe” or workplace culture at a health care institution versus a resort. The related overall stress levels are also often disparate in different industries.

Limitations
Although there were many respondents in this study, these only indicate perceptions of alumni from these five institutions. These programs all have well-developed sequences of required public relations classes and related student organizations. Characteristics may vary with a wider selection of colleges and different types of programs.
Even though some in the research team distributed the survey link via their university alumni association, there was still no viable method to reach all alumni from the five institutions. Any respondents were typically on an email list or connected to one of the professors (or other alumni) through social media. Additionally, the sample was skewed towards one university since almost half of the sample were from alumni of one of the universities.

Future Research
Another interesting follow-up study would be to determine if most professionals with public relations degrees who are not working in the field never intended to do so but have chosen another career field because they perceive there are few opportunities in public relations. Did they feel they could not have successful careers working specifically in public relations? Additional studies also could compare perceptions of alumni based on various detailed demographic factors, including gender, race/ethnicity, and different types of colleges. Researchers also might further explore work-life balance issues overall and how these benefits are addressed in workplace employee recruiting packages to specifically influence public relations practitioners’ job satisfaction and longevity.

Perceptions of other professional groups concerning public relations should continue to be ascertained. In addition, additional study could be explored concerning those working in public relations, especially at the highest levels, who have no educational background and little direct professional experience in the field.

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To cite this article: Plowman, K., Forde, F., Rawlins, B., Puglisi, G. & VanSlyke, J. (2022). Public Relations Graduates’ Perceptions of Their Degrees and Careers: A Five-University Survey. Journal of Public Relations Education, 8(1), 7-42. https://aejmc.us/jpre/?p=2863

Special Issue Call for Papers | Leadership, Mentorship and DEI in the Post-Pandemic Public Relations Classroom

Special Issue – Volume 8 (4), Journal of Public Relations Education

Full manuscript submission deadline: June 1, 2022

Special Issue Co-Editors:

Juan Meng, Ph.D.  Department of Advertising & Public Relations, University of Georgia, jmeng@uga.edu

Nilanjana Bardhan, Ph.D. Department of Communication Studies, Southern Illinois University Carbondale, bardhan@siu.edu

Rationale:

The combined effects of COVID-19 and racial unrest following the killing of George Floyd have significantly changed how we teach, and the PR classroom is no exception. Numerous webinars have been hosted by the Public Relations Society of America, the Plank Center for Leadership in Public Relations and the Institute for Public Relations, to name some, to discuss race and diversity/inclusion/equity (DEI) in the classroom and industry. This special issue will add the topics of leadership and mentorship to the mix, and specifically focus on the intersections of leadership and mentorship in fostering DE&I in public relations education. Leadership and mentorship are especially important during times of upheaval, uncertainty and radical change. Educators and students are grappling with new pedagogical challenges, and we need scholarship that can aid in navigating these challenges and discovering opportunities (Bardhan & Gower, 2020).

The Commission on Public Relations Education (CPRE) has unequivocally emphasized the pressing need to make DE&I an integral part of public relations education, especially the undergraduate curriculum, for the purpose of “creating a more diverse school-to-industry pipeline” (Mundy et al., 2018, p. 144). This work requires proactive leadership and mentorship. Research over the decades shows a clear link between leadership engagement and DE&I. Educators play a critical and instructive role in enhancing students’ competitive advantage by incorporating leadership content and training into undergraduate curriculum (Meng, 2013, 2015).

The purpose of this special issue call is to invite research articles, teaching briefs, scholarly and critical essays, and case studies, and we are especially interested in articles that explore BOTH the challenges and opportunities for public relations pedagogy focusing on leadership and mentorship and how the mix could foster a more diverse, equal and inclusive environment in public relations classroom.  Submissions that offer practical knowledge and guidance for undergraduate and graduate public relations education are encouraged as are articles that enhance our theoretical understanding of this topic. We invite original submissions, and areas of focus could include but are not limited to:

  • Pedagogical, theoretical and practical implications of jointly engaging leadership and mentorship to foster DE&I in undergraduate and/or graduate public relations education
  • Current challenges associated with teaching PR at the intersections of leadership/mentorship/DE&I
  • Resources that aid in teaching PR at the intersections of leadership/mentorship/DE&I
  • Best practices ranging from experiential learning, activities and cases for teaching PR at the intersections of leadership/mentorship/DE&I
  • PRSSA and other PR student organizations and extracurricular activities as a site for learning and teaching PR at the intersections of leadership/mentorship/DE&I
  • The role of leadership and mentorship in cultivating a diverse generation of future leaders
  • The role of student leaders in advancing DE&I
  • Creation of platforms and networks to connect educators, practitioner and students for enhancing leadership/mentorship/DE&I in PR pedagogy
  • Curricular issues related to teaching PR at the intersections of leadership/mentorship/DEI
  • Faculty preparation/training and peer mentoring for teaching PR to advance DE&I in this time of great uncertainty
  • Structural issues for teaching PR at the intersections of leadership/mentorship/DE&I (e.g., how to recruit more diverse students and faculty)

Contributions that provide insights with robust pedagogical, practical and theoretical implications and recommendations on leadership, mentorship and DE&I in post-pandemic public relations education will be given the highest consideration.

Submission Guidelines:

Submissions should follow the Author Guidelines on the JPRE website. Authors should include the special call name in parentheses after their manuscript title to indicate the submission is for this particular special call. Authors should submit their manuscript through Scholastica, the online submission system for JPRE. All submissions will be anonymously reviewed, following the guidelines of JPRE. Authors must use APA style for citations, references, tables and figures caption. All identifying information must be deleted before full paper submissions.

Timeline with Key Dates:

  • Deadline for full manuscript submission to JPRE’s Scholastica submission portal: https://jpre.scholasticahq.com/ June 1, 2022
  • Notification of review results, including invitations for revision and resubmission (R&R): August 1, 2022
  • Deadline for R&R submission: September 1, 2022
  • Scheduled Publication: Volume 8 Issue 4 (November/December 2022)

Selected References:

Bardhan, N., & Gower, K. (2020). Student and faculty/educator views on diversity and inclusion in public relations: The role of leaders in bringing about change. Journal of Public Relations Education, 6(2), 102-141. Available at https://journalofpreducation.com/wp-content/uploads/2022/12/d7c44-pdf-of-bardhan-and-gower-2020-from-jpre-6.2-1.pdf

Meng, J. (2013). Learning by leading: Integrating leadership in public relations education for an enhanced value. Public Relations Review, 39(5), 609-611.

Meng, J. (2015). Integrating leadership in public relations education to develop future leaders. Journal of Public Relations Education, 1(1), 31-37. Available at https://aejmc.us/jpre/2015/08/04/integrating-leadership-in-public-relations-education-to-develop-future-leaders/

Mundy, D., Lewton, K., Hicks, A., & Neptune, T. (2018). Diversity: An imperative commitment for educators and practitioners. In Fast Forward: The 2017 Report on undergraduate public relations education (pp. 139-148). Commission on Public Relations Education. Available at: http://www.commissionpred.org/wp-content/uploads/2018/04/report6-full.pdf

Any questions or inquiries about the special issue?

Please contact guest editors by email: Dr. Juan Meng at jmeng@uga.edu and/or Dr. Nilanjana Bardhan at bardhan@siu.edu