Tag Archives: work ready intelligence

Journal of Public Relations Education, Vol. 12, Issue 2

Letter from the Editor

Adrienne A. Wallace
Grand Valley State University
Editor-in-Chief
Journal of Public Relations Education
Email: wallacad@gvsu.edu

Issue 12-2 showcases how public relations education continues to evolve to meet the demands of an increasingly complex profession, while keeping students’ learning and futures at the center of our work.

Centering Work-Ready Learning
Across the issue, authors grapple with a fundamental question: what does it now mean to be “work-ready” in public relations, and how should our programs respond. Articles in this volume deepen the conversation sparked by the Commission on Public Relations Education’s most recent report, particularly around creativity, critical and analytical thinking, emotional and social intelligence, and the soft skills that employers consistently say they need, but do not always see in new graduates. Together, these pieces argue that work readiness is no longer just a matter of mastering writing and campaigns; it is about integrating knowledge, application, and social intelligence into a coherent professional identity.

Classroom Innovation and Pedagogy
Several contributions offer concrete, classroom-tested approaches that make this integration visible to students and measurable for faculty. From low‑stakes in‑class creativity exercises that explicitly tie measurable objectives to strategic thinking, to carefully scaffolded crisis and ethics assignments that walk students from memo writing to live Q&A, these authors show how active learning and reflective practice can build confidence, collaboration, and higher-order thinking in accessible ways. These teaching-focused pieces will be especially useful to instructors seeking ready-to-implement assignments that align with CPRE recommendations and accreditation expectations while still leaving room for local adaptation and student voice.

Experiential Learning and Student-Run Agencies
This issue also underscores the enduring and expanding value of student‑run agencies as high‑impact, interdisciplinary learning environments. The case study featured here offers a rich, multi‑stakeholder view of a credit‑bearing agency experience, tracing its evolution from a volunteer model to a competitive, prestigious course that blends PR, design, media, and other communication disciplines. Through student, client, and instructor perspectives, the authors illustrate how agency culture, accountability structures, and intentional debriefing accelerate students’ professional growth, leadership, and sense of identity as practitioners. Their findings reinforce what many of us see in our own programs: when we treat student agencies as professional spaces—not just courses—students rise to the challenge.

Ethics, Privacy, and Emerging Demands
Finally, this issue highlights the growing expectation that public relations graduates can navigate complex ethical terrain, including data privacy, cybersecurity, and corporate misconduct. The teaching brief on the Wells Fargo scandal exemplifies how privacy, ethics, and crisis communication can be intertwined in a single assignment that feels both immediate and deeply consequential to students preparing for corporate careers. By inviting students to inhabit the tensions between shareholder expectations, stakeholder trust, regulatory scrutiny, and organizational culture, this work demonstrates how PR classrooms can function as labs for ethical leadership in a digital, datafied world.

As editor-in-chief, I am grateful to the editorial staff, editorial review board, authors, individual article reviewers, and practitioners who contributed to this issue, and to the students past, present, and future whose experiences animate every page. I invite you to read these pieces not only as individual studies or teaching notes, but as parts of an ongoing, shared project to design a public relations education that is rigorous, relevant, inclusive, and truly worthy of the students we serve.

Adrienne A. Wallace
Editor-in-Chief

TABLE OF CONTENTS

Letter from the Editor
Adrienne A. Wallace

ARTICLES

Do Public Relations Graduates Exhibit Work-Ready Intelligence?
Pamela Bourland-Davis (in memoriam), Elizabeth L. Toth, Charles “Chuck” Lubbers, & Hua Jiang

Experiential Learning in the Public Relations Classroom: A Student-Run Agency Case Study
Alexander Laskin & John Powers

TEACHING BRIEFS/GIFTS

Creativity in the PR Classroom: Answering CPRE’s Call to Strengthen Students’ Critical Strategic Thinking Skills
Amy McCoy & Kelly Bruhn

Integrating Privacy and Data Breach Cases into PR Pedagogy
Sheila B. Lalwani

BOOK REVIEWS

Strategic Planning for Public Relations (7th Ed.)
Lois A. Boynton

Social Media Measurement and Management: Entrepreneurial Digital Analytics
Linsday McCluskey

Read the Full Issue:

Do Public Relations Graduates Exhibit Work-Ready Intelligence?

Editorial Record: Submitted June 16, 2025. Revised February 7, 2026. Accepted June 2, 2026.

Authors

Pamela Bourland-Davis (in memoriam)
Professor
Georgia Southern University
Georgia, USA

Elizabeth L. Toth
Professor
University of Maryland
Maryland, USA
Email: eltoth@.edu

Charles “Chuck” Lubbers
Professor
University of South Dakota
South Dakota, USA
Email: chuck.lubbers@usd.edu

Hua Jiang
Professor
Syracuse University
New York, USA
Email: hjiang07@syr.edu

ABSTRACT

Stage 1 of Professional Identity provides a basis to explore how college helps prepare students for entering the workforce, especially given the prevalence of Generation Z issues represented in the professional literature in the public relations field. The literature review examines Gen Z along with studies of practitioners and students and their views of their preparation. Using in-depth interviews with practitioners, this study explored qualitatively what public relations practitioners consider “work ready” to mean. The interviewees reflected on elements related to Knowledge, Skills and Abilities, and one example was in the area of writing with some expressing satisfaction and others feeling students still need work. Beyond the KSAs, however, were a number of mentions of a variety of “social intelligence” concepts ranging from being curious to interpersonal abilities. In particular, practitioners wanted to see the new hires ready to participate, ask questions, and be engaged. One other area which practitioners identified was the need for experience – in volunteer work, internships, and generally being engaged in extracurricular organizations. Suggestions focus on the curriculum and classroom – especially in helping develop immersive experiences for the students so that they can demonstrate and have confidence in their “Work Ready Intelligence.”